Episodes

Ep 108 - Options Design - Don't run to the van! - July 07 Clay and Joseph discussed the fear and hesitation technicians have in presenting options to customers in person, leading many to resort to emailing estimates instead. They emphasized the importance of having a process and overcoming the fear of rejection in order to effectively present options and increase sales. Clay and Joseph discussed the importance of building trust and rapport with customers in the home service industry,...

Ep 107 - Emergency: Overworked & Underpaid - July 06 Clay and Joseph discussed the success of Zach's Kohler TDDM campaign, where he sent out gift cards to potential customers in specific areas. They also talked about the power of showcasing previous installations to neighbors as a way to generate new leads. - Joseph and Clay discussed the challenges of being overwhelmed with work and the negative impact it has on their livelihood. They emphasized the importance of closing open cy...

Lessons from the Titanic - July 05 Clay and Joseph discussed the importance of being mindful of risks and not rushing into business decisions without proper planning and evidence. They also touched on the need to stay grounded and remember one's goals and origins in order to achieve success. Clay and Joseph discussed the different perspectives on spending $250,000 and the importance of having a plan and purpose in business. They emphasized the need to reflect on one's own actions and intentions ...

Clay and roygomez had a conversation about their recent activities and business updates. Roygomez started his business with just himself and has since expanded, with upcoming opportunities for growth. Roygomez started his electrical business with $5,000 and hired his first apprentice a month and a half later. He grew his business to have nine field employees, a full-time estimator, and a revenue goal of $3 million, while prioritizing a family-like culture and quick firing of bad seeds. Roygomez ...

Ep 102- Going deep on the doom loop - June 29 Joseph and Clay discussed the concept of the doom loop, which refers to the cycle of setting goals, facing obstacles, making excuses, and falling short of those goals. They emphasized the importance of taking ownership, accountability, and responsibility to break free from the doom loop and achieve success. Clay and Joseph discuss the importance of facing adversity and making a choice between growth or failure. They share personal stories...

Ep 101 - To serve & protect... and recognize scams - June 28 Clay and Joseph discussed their dislike for scammers and shared personal experiences with them. They also expressed a mix of frustration and amusement at the excuses scammers come up with. - Clay and Joseph discuss their personal experiences of being scammed, emphasizing the importance of learning from those experiences and helping others avoid similar pitfalls. They also mention examples of scams involving trucks and fake debt settlem...

Ep 100 How to do referral partners right - June 27 Joseph and Clay celebrated their 100th podcast episode and discussed how to appropriately celebrate the milestone. They also talked about the progress of their podcast and the importance of punctuality in customer service. Clay, Joseph, and others celebrated their 100th episode of the Electrapreneur Secrets podcast. They discussed their success in helping electricians master sales, simplify pricing, and deliver premium level electrical service, ...

Ep 99 - Should you take the BIG job? - June 26 Joseph and Clay discussed the topic of whether or not to take on big service jobs, including dealing with hoarders and underpricing. They also talked about the potential rewards and risks involved in taking on such jobs. Clay and Joseph discussed their weekend activities and then talked about their favorite moments from a recent interview with Dan Antonelli, with Joseph highlighting the importance of listening to one's body and taking steps to main...

Joseph, Clay, and Dan discussed the controversy around branding for electricians, with Dan advocating for investing in a quality brand rather than going cheap on platforms like Fiverr. They also discussed the potential ethical concerns with crowdsourcing designs and the shortcuts some designers may take, such as trademark infringement. The Red-Headed Stepchild of the industry - Two master electricians discuss the lack of attention given to their trade. Dan, Joseph, and Clay discussed the importa...

Ep 97 - Secrets of Secret Shopping - June 22 Clay and Joseph discussed their recent success in creating job options and their willingness to be tested on difficult jobs. They also talked about the importance of being relatable and human in the sales business. Clay and Joseph discussed the importance of justifying prices by providing a higher level of service than competitors. They suggested learning from other companies and focusing on the customer experience, including pre-arrival steps and tec...

Ep 96 - Pushing options a high season sales risk - June 21 Clay and Joseph discussed the common problem of sales teams getting complacent during high season and relying on customers' natural interest to push sales, leading to a decrease in conversions. They emphasized the importance of consistent processes and tracking data to avoid falling into this trap. Joseph and Clay discussed the importance of sticking to the process and offering six options to customers, even during times of high demand. ...

Ep 95 - The Action Guide to fixing your schedule Pt IV - June 20 Clay and Joseph discussed the importance of not being booked out too far in advance and how it can limit opportunities for high-paying clients. Joseph shared a personal experience where they were booked too far in advance and missed out on potential business. Clay and Joseph discussed the importance of having the right customers and improving options to establish long-term relationships. They also talked about controlling the workl...

Ep 94 - The Action Guide to fixing your schedule Pt III - June 19 Clay and Joseph discussed the importance of being strict with schedules and not letting them go rampant. They also talked about the potential negative effects of overbooking and taking on last-minute calls. - Joseph and Clay discussed the negative effects of overworking on both business and personal life, including lower quality of work, strained relationships, and potential divorce. They emphasized the importance of prioritizing ...

Clay and Joseph discussed various ways to get work for a business, including working with homeowners associations and calling other contractors. They also talked about maintaining a schedule and dealing with double-booking conflicts. Clay and Joseph discussed the importance of focusing on organic methods to generate leads before spending money on advertising. They also added two more activities to the list of things electricians should do to fill their schedule. Joseph discussed with Clay and St...

Ep 92 - The ACTION guide to fixing your schedule Pt 1 - June 15 Clay and Joseph had a fun conversation about various topics including their lateness, gang signs, martial arts, and scheduling. They acknowledged that they couldn't cover everything about scheduling in one episode and hinted at a possible series. - Clay and Joseph discussed various topics including their upcoming 100th episode, a recent interview with a former client, and the importance of being human and imperfect in their podcast....

Ep 91 - What is your WHY? - June 14 Joseph and Clay discussed their love for sparring and the importance of prioritizing health over watching TV or engaging in unfulfilling activities. They also talked about the significance of having a strong "why" and the value of connecting with others. - Clay and Joseph discussed the importance of having a clear goal and a big why to achieve success in business and life. They also talked about the power of visualization and how it can help manifest one's goa...

Joseph and Clay discussed the importance of customer service and finding gaps in service as electricians. They also talked about the controversy of whether electricians should be allowed to take their work vans home. - Joseph and Clay discussed whether electricians should be allowed to take the company van home. They concluded that it is a privilege, not a right, and that it is important to consider the impact on the company's reputation and cost of goods sold. - Joseph and Clay discussed the co...

Episode 89 - Energy, When to pull the sale, and the Chris Voss Black Swan for Electricians Clay and Joseph discussed various topics including Wing Chun, sales techniques, KPIs, and the book "Black Swan" by Chris Voss. They also briefly talked about martial arts as a potential form of exercise. - Joseph and Clay discussed the concept of redirecting momentum in sales, using martial arts as an analogy. They emphasized the importance of being confident in your service and sales abilities and us...

The meeting notes revolve around a podcast episode titled "All Star Diagnostics" from the podcast "Electric Preneur Secrets." The hosts, Clay Neumeyer and Joseph Lucani, discuss the challenges faced by contractors during diagnostic demand calls and the importance of providing value to customers. They share a scenario of a call they attended in Greenwood Lake, where a customer reported a flickering light. Instead of simply changing the fixture, they conducted a thorough inspection and discover...

Joseph and Clay discussed various topics including the value of attending events, understanding the "why" in a job, and the idea of having monthly classes on work-life balance led by licensed therapists. They also talked about the importance of seeking understanding and how it sets them apart. - PLAY @0:02 Joseph and Clay discussed the importance of focusing on the "why" rather than the "what" when creating options for a job. They used the example of a client needing four outlets installed f...

Clay and Joseph discussed the ups and downs of being in business for yourself, including tough weeks and the importance of time management. They also talked about the benefits of being authentic and serving others. - PLAY @7:00 Clay and Joseph discussed the importance of consistent effort and self-development in business. They shared personal experiences and quotes from mentors to emphasize the significance of prioritizing training and critical success factors. - PLAY @17:11 Clay and Joseph disc...

Joseph and Clay discussed the controversy of whether or not electricians should bring all their tools to the door when meeting with customers. They ultimately decided that it is better to only bring tactical tools and hide the rest to increase value and professionalism. - PLAY @0:00 Joseph and Clay discussed the importance of maintaining the law of scarcity when going to a service call by not bringing all of their tools to the door, as it communicates a sense of desperation and commitment before...