July 30, 2025
S2 EP49 Three Things Every Electrician Business Needs (That No One Talks About)
Most electricians think success is about being the best on the tools but this episode flips that idea on its head. We break down the three essentials every electrician business must have to truly succeed.
The takeaway: shift your thinking, fix your price, and lead with service.
Hear how one electrician hit his 5-year goal in just 12 months by doing the exact opposite of what most are taught. This episode is a mirror and a blueprint!
⚡️What You’ll Learn:
- Why being a great electrician won’t make you a great business owner
- How bad pricing is silently draining your profits
- What mindset shift unlocks your next level of sales
- Why your “product” isn’t the panel—it’s the experience
- The secret to repeatability that scales beyond the truck
🏆 WIN OF THE WEEK:
Our client, Bailey came in with a 5-year dream and crushed it in ONE.
Projected to hit $312K in his first year using time and material, he instead applied our pricing strategy and skyrocketed to $609K.
That’s not just a win. That’s a complete business breakthrough!
⚡️Jump into the Million Dollar Electrician Community and connect with real business-minded sparkies!
⚡️If you are an electrician looking for trade-specific business training in pricing, options, sales, attraction, and marketing strategies, Then our Loop Method is your answer!
⚡️Want Real Help With Real Problems? Be coached by us right on the podcast! No fluff, no pitch, just pure problem-solving from two guys who’ve been there.
podcasts.ServiceLoopElectrical.com?utm_source=buzsprout&utm_medium=podcast&utm_content=s2-ep49
00:00 – Intro & Feedspot Recognition
02:30 – Why Electricians Need More Than Skills
04:00 – The 3 Business Essentials Overview
07:30 – Pricing: The First Thing You Must Fix
10:00 – Bailey’s $600K Success Story
13:00 – Is Charging More Ripping People Off?
15:30 – Why Your Product Is NOT What You Think
17:00 – Letting Go of the Electrician Identity
20:00 – Repeatability vs. Burnout
21:30 – The Power of Curiosity in Leadership
23:00 – Final Words: Start, Don’t Stall
#MillionDollarElectrician #ElectricianPodcast #ElectricianBusiness #ServiceLoopMethod
#FlatRatePricing #ElectricianMindset #TradesBusiness #GrowYourBusiness
#ElectricianSuccess #ElectricalContractor #SkilledTrades
00:00 - Welcome and Introduction
00:30 - The New Home Sales Challenge
01:41 - Perception vs Reality in New Construction
04:17 - Selling Better Receptacles in New Homes
07:00 - Safety Systems Beyond Minimum Code
09:43 - Home Efficiency Upgrades
12:33 - Quality of Life Improvements
16:22 - Effectively Presenting Options to Homeowners
20:40 - Wrap-up and Call to Action
WEBVTT
00:00:00.739 --> 00:00:12.333
Hello, hello, hello and welcome to the Million Dollar Electrician podcast where we help home service pros like you supercharge your business and spark up those sales.
00:00:13.160 --> 00:00:20.646
I'm Joseph Lucani and, together with my co-host, Clay Neumeier, we're here to share the secrets that have helped electricians sell over a million dollars from a single service van.
00:00:20.806 --> 00:00:30.922
Now it's time for sales, it's time for scale, it's time to become a million dollar electrician.
00:00:30.922 --> 00:00:35.770
Hey team, welcome back.
00:00:35.770 --> 00:00:37.212
We've got a great show for you today.
00:00:37.212 --> 00:00:41.125
Joe, you brought this topic up and it's an all important one.
00:00:41.125 --> 00:00:49.723
So often we get the options objection of just how do you create a menu of pricing in a new home?
00:00:49.723 --> 00:00:52.789
Yep, is that where you wanted to go with this?
00:00:53.390 --> 00:00:55.119
Yeah, no, it's true, it's just.
00:00:55.119 --> 00:01:03.685
I don't mean to laugh, but it's the thought that when someone tells me that they I can see where they're coming from, like it makes sense.
00:01:03.685 --> 00:01:10.209
You know all the panels brand new and the wiring's all new, and like what else could you offer?
00:01:10.209 --> 00:01:11.492
It's just one bad device.
00:01:11.492 --> 00:01:19.183
But when you understand the whys and the hows and break it down to a larger scope of understanding, it actually is a lot easier than you think it is.
00:01:20.126 --> 00:01:21.670
Okay, Well, let's dive right into it.
00:01:21.670 --> 00:01:24.203
I know this one's going to be hyper tactical.
00:01:24.203 --> 00:01:35.950
If you've ever been to a service call where everything seemed new and there's nothing you could do and the homeowner felt that way too, and you've probably been challenged by this a time or two before, Joe, what do you think is the biggest problem?
00:01:35.950 --> 00:01:37.921
What do you think gets people tripped up here?
00:01:37.921 --> 00:01:38.602
Is it just that?
00:01:39.182 --> 00:01:41.305
No, it's not even the work issue.
00:01:41.305 --> 00:01:43.028
It's actually a perception issue.
00:01:43.028 --> 00:01:55.027
And the reason why I say it's a perception issue is because a lot of times people stress about it before they even go to the call, because they're worried about what the homeowner is going to say.
00:01:55.027 --> 00:02:00.102
Because, as an electrician, we often are focused on once again the thing like the bad GFI, it's bad wiring, it's a bad break.
00:02:00.102 --> 00:02:11.967
We think about the thing being the problem rather than the effect the thing is doing to the customer's emotional state, how it's affecting their long-term growth, how it's affecting their use of the property, how it's affecting their enjoyment of the property.
00:02:11.967 --> 00:02:14.304
So can I give like a couple of examples of what that might be?
00:02:14.705 --> 00:02:15.268
Yeah let's do it.
00:02:15.268 --> 00:02:16.140
Okay, cool.
00:02:16.140 --> 00:02:21.513
So like, let's say, the typical call is I've got a, I'll make it really ridiculous.
00:02:21.513 --> 00:02:29.581
I'll make it really ridiculous.
00:02:29.581 --> 00:02:33.010
I've got a tripped GFI on a kitchen countertop for a brand new 2024 home or 2025 home.
00:02:33.010 --> 00:02:39.811
And you get there and the wiring's good and everything's connected, and yet it's just one device and someone's like well, how do I, how do I go above and beyond that?
00:02:39.811 --> 00:02:48.784
And it's actually not even in the product itself, it's in how are they using the time experience so I'm sure you've experienced it as well.
00:02:49.486 --> 00:02:56.068
Most new construction, especially in today's day and age, is not the highest quality work by a long shot.
00:02:56.068 --> 00:02:58.112
I remember when my home was built.
00:02:58.112 --> 00:02:59.984
I'm still running into a ton of tissues.
00:02:59.984 --> 00:03:00.544
It's brand new.
00:03:00.544 --> 00:03:08.092
When my mother-in-law built her home, we were yelling at the electrician because he was doing such shitty work and they were like it's to code man, deal with it, fight us or not?
00:03:08.092 --> 00:03:09.522
And like that's like.
00:03:09.522 --> 00:03:11.026
I'm not going to fight you.
00:03:11.026 --> 00:03:11.930
Like, what do you want me to do?
00:03:12.699 --> 00:03:17.164
So the thing is this it's not actually even the thing.
00:03:17.164 --> 00:03:22.931
If you take that GFI, you're going to find it's not probably looped, it's probably backstabbed.
00:03:22.931 --> 00:03:25.373
I'm not even going to talk about the localization of it.
00:03:25.373 --> 00:03:28.061
I'm just simply going to say just focus on how it's connected.
00:03:28.061 --> 00:03:35.807
99% of homes nowadays, of the new construction, are all backstabbed and every electrician in the world is like backstabbed the problem.
00:03:35.807 --> 00:03:39.320
But we'll never quote for it in the brand new home.
00:03:39.320 --> 00:03:47.866
And I ask you and say, all right, you just moved into a home, you've got your boxes everywhere, you got one trip GFI.
00:03:47.866 --> 00:03:50.167
What's easier to fix?
00:03:50.167 --> 00:04:01.131
I can do a full re-device before you put your furniture, or let me let you label everything and put it all in place and move all that heavy stuff, and then I'm going to have to remove it all and then do the re-device.
00:04:01.131 --> 00:04:03.881
So the first thing is the timing of it why not?
00:04:03.881 --> 00:04:04.581
And then do the re-device.
00:04:04.581 --> 00:04:05.842
So the first thing is the timing of it.
00:04:05.842 --> 00:04:05.923
Why?
00:04:05.943 --> 00:04:06.002
not.
00:04:06.002 --> 00:04:09.985
So just to be clear, the stab back receptacle is not a good thing.
00:04:10.746 --> 00:04:12.526
That is not a good thing.
00:04:12.526 --> 00:04:19.870
No, and you know it's even funnier because that's not an argued point Like if you went to like nine out of 10 electricians.
00:04:19.870 --> 00:04:25.475
Almost all of them are going to say, yes, backstab is not good, Legal but not good.
00:04:25.475 --> 00:04:30.458
Yes, it will hold for a period of time, but no, it won't hold indefinitely.
00:04:30.458 --> 00:04:40.790
And when it's daisy chained, all it's going to take is one heater that's running a little too long and suddenly got a little bubbling neutral on the back of it, and the whole circuit goes down until you find that one particular thing.
00:04:40.790 --> 00:04:43.949
And even then that electrician doesn't fix it.
00:04:43.949 --> 00:04:48.805
He just replaces that one device and says here you go, here's my one service, and then we're done.
00:04:49.848 --> 00:04:51.451
Yeah, that's what blows my mind.
00:04:51.451 --> 00:04:54.444
Yeah, yeah, just continual problem.
00:04:54.444 --> 00:05:07.353
So your argument is that if we let this problem fester and I mean, even a homeowner could agree if there was a more permanent solution versus a known more temporary solution.
00:05:07.353 --> 00:05:08.735
Which would you rather have?
00:05:09.639 --> 00:05:17.891
I mean, personally, I'd rather the permanent solution, but that's actually why our process is so effective, because we won't actually make that choice for them.
00:05:17.891 --> 00:05:23.685
What I'm going to do is I'm going to have a complete range and the bottom is going to be you know what I've told you about this.
00:05:23.685 --> 00:05:25.586
You're aware of what's going on.
00:05:25.586 --> 00:05:29.343
You know that there's a benefit of doing it before the boxes get unloaded and moved in.
00:05:29.343 --> 00:05:31.567
But it's not my money, it's not my home.
00:05:32.310 --> 00:05:45.093
I can do the bare minimum, which is I can change that device, or I can change a GFCI breaker or whatever it is, or I can go through the things that I know are failure points, because I've done so many homes through the years.
00:05:45.093 --> 00:05:47.485
Say I know what these failure points are going to be.
00:05:47.485 --> 00:05:54.672
I know you've just moved into it and I'm going to offer one solution at the top, which is a complete, blanket coverage of everything.
00:05:54.672 --> 00:06:09.742
So yeah, you're paying upfront for it, but if you think the value of saved time, peace of mind, better use of products, better enjoyment of the home, some people are willing to put the money down, especially when you took out their initial purchase.
00:06:09.742 --> 00:06:13.663
They want to just put the money down into the home, be done with it and be like I'm good for the next several years.
00:06:13.663 --> 00:06:19.689
So I'll give them the choice from the best, I'll give them the choice from the least, and it's entirely up to them.
00:06:19.689 --> 00:06:22.543
And that's only with backstabs.
00:06:22.543 --> 00:06:28.394
There's so many other things that we're not doing for them that blow my mind off my skull.
00:06:30.541 --> 00:06:41.271
Do you have a particular win in mind from your bank of stories where this has actually really benefited you, where it could have been?
00:06:41.331 --> 00:06:51.550
like most electricians struggle to even come up with anything to offer at all there is actually one I remember, and it was actually for a new apartment complex that was built.
00:06:51.550 --> 00:06:54.197
So it wasn't even a residential home it was.
00:06:54.197 --> 00:06:56.242
It was an apartment for that, for the.
00:06:56.242 --> 00:06:56.911
They were living in the home.
00:06:56.911 --> 00:07:05.711
They purchased their own rental or purchased their own apartment, just moved in his new family planning on having a baby in the future like mid twenties decent people, right.
00:07:05.711 --> 00:07:13.153
And I remember it was something small, like they had a flickering light and it was a switch that was out, like that was all it was.
00:07:13.153 --> 00:07:21.677
Just the switch was backstabbed and just for some reason it wasn't having a good connection to the light and when the wall did something it would flicker.
00:07:22.350 --> 00:07:27.141
Obviously, average electrician can say, oh, just cut it, cut it, screw terminal, done, bing, bang, boom, here's your ticket.
00:07:27.141 --> 00:07:31.064
Yeah, but I remember going through with her and saying, like I understand it's your new home.
00:07:31.064 --> 00:07:33.505
I understand you said you plan on having a family in this home.
00:07:33.505 --> 00:07:40.915
Part of what we do is we're going to do a thorough evaluation, because if I don't want it happening here, the last thing I want you to do is have to keep calling over and over and over.
00:07:40.915 --> 00:07:42.139
So let me do a little bit more.
00:07:43.081 --> 00:07:59.735
And I remember going through it and I quoted for re-devising certain rooms and then also changing the lighting for them and then also, I think, relabeling the panel, and it came out somewhere like don't call me on, but I think it was somewhere like 3000, like 3,500 at the time.
00:07:59.735 --> 00:08:07.406
And the reason why it still sticks in my head was I remember going there and thinking like myself like it's a brand new home.
00:08:07.406 --> 00:08:10.543
I know they just built this development Like there's it's it's down the street.
00:08:10.543 --> 00:08:11.930
I know they just built this development Like it's down the street.
00:08:11.930 --> 00:08:13.776
I know that this is a new place.
00:08:13.776 --> 00:08:25.077
They're not going to want it, but I at least got to tell them, because if I don't tell them and then something else comes down the line, they're going to be mad at me.
00:08:25.771 --> 00:08:31.470
So I made that top offer, not even expecting them to take it, but more as like a cover your butt situation, yeah.
00:08:31.470 --> 00:08:38.331
And then when we sold it, I was like okay, people do appreciate this, maybe we're onto something here.
00:08:38.331 --> 00:08:43.153
And then we started just continue going down the thought process so that one pretty clearly stands out in my mind.
00:08:43.796 --> 00:08:48.714
And one thing that stands out for me here in this discussion is you truly believe this is the right thing to do?
00:08:49.576 --> 00:08:50.076
I really do.
00:08:50.076 --> 00:08:59.549
I believe that ethics and honorability are almost like spiritual commands, like this is something that's inherent to who you are as a human being.
00:08:59.549 --> 00:09:07.061
We have to operate from an honorable and ethical standpoint, otherwise we rot internally, whether we realize it or not.
00:09:07.061 --> 00:09:14.553
So if you don't believe in what you're doing, or you don't believe in what you're doing or you don't believe in what you're selling, then you shouldn't be the one who's selling it.
00:09:14.553 --> 00:09:20.133
I want to do good work because I believe good work is in the interest of my customers.
00:09:20.133 --> 00:09:24.383
That's the end of the line If I can do good quality work.
00:09:24.383 --> 00:09:33.052
But I can also prevent you from having problems and I can prevent you from having frustrations, even if they're not dangerous situations.
00:09:33.052 --> 00:09:34.716
It's just a hey.
00:09:34.836 --> 00:09:37.022
Every now and then this light flickers and it bothers me.
00:09:37.022 --> 00:09:45.520
Well, as an autistic individual, a light flicker is probably going to bother me a hell of a lot more than it's going to bother the average person, and they're not disclosing their neurology to me.
00:09:45.520 --> 00:09:48.995
So what's stopping me from just considering if this was my home?
00:09:48.995 --> 00:09:50.136
I just want to be treated better.
00:09:50.136 --> 00:09:54.725
If you could stop the flickering light, it's going to be a huge saving in my peace of mind.
00:09:54.725 --> 00:09:58.081
I'm going to appreciate not have to squint when I turn on the kitchen lights.
00:09:58.966 --> 00:09:59.587
That's important.
00:09:59.587 --> 00:10:01.495
Okay, take us beyond the receptacle, joe.
00:10:01.495 --> 00:10:02.698
What's next?
00:10:03.610 --> 00:10:07.221
So then you go further and you're like, let's go just basic safety systems.
00:10:07.221 --> 00:10:19.937
Now you know how, how the average smoke detector that people are like, oh I know it's a bad detector when it's like a yellowed, old first detector Well, they had to start somewhere and usually they're like the cheapest, shittiest brands.
00:10:19.937 --> 00:10:31.972
And granted, I'm not trying to insult the brand, but I know some of them are the builder's grade ones where you buy them in the box from Home Depot and you don't know how this one's a third of the price but it makes you all standard and you're like all right, I'm going to put those in.
00:10:31.972 --> 00:10:40.937
That's supposed to save someone's life and the way I view it is, there are so many better systems that are available to someone Like.
00:10:41.599 --> 00:10:55.046
I remember there was a situation, even in my own home like, actually tell you, I did this exact thing in my own home because I had this problem the new construction builder put in the worst possible smoke detectors and at three in the morning it started going off.
00:10:55.046 --> 00:11:05.595
But because they had no identification to them, one would go off and they'd all go off and I'd have to silence one and hope to turn the others off.
00:11:05.595 --> 00:11:06.538
So here I am, I've got two young kids sleeping.
00:11:06.538 --> 00:11:07.379
They're waking up.
00:11:07.379 --> 00:11:08.602
My wife's now awake.
00:11:08.602 --> 00:11:12.541
I'm now stressed, and it's a frustrating situation.
00:11:12.541 --> 00:11:34.615
So what's stopping us from either putting in smart detectors, which will send you a text, or self-identification sensors that will tell you the room that there's a fault in, or the identification testers that will even sync to your alarm system and then connect Like those are actual life safety systems, not just pretend gimmicky life safety systems that pass you all standard.
00:11:36.582 --> 00:11:40.638
Speaking of safety systems, I want to tie this directly into the win of the week.
00:11:40.638 --> 00:11:50.711
Wouldn't it be nice to have a safety system in your business, like a sales or service tech, as we'd rather call them actually being able to make phenomenal sales for you?
00:11:50.711 --> 00:11:54.317
And that's what happened with our client Eric and his guy Sam.
00:11:54.317 --> 00:11:56.643
We've worked with Sam directly in class.
00:11:56.643 --> 00:12:03.842
Sam is absolutely a wonderful electrician and he set a new personal best record with a job sold at 23.9k.
00:12:03.842 --> 00:12:05.870
Congrats, sam.
00:12:05.870 --> 00:12:17.147
And on the same day he hit another 3.2K prep package for a generator and made that a personal best day for Sam at $27,100.
00:12:17.147 --> 00:12:19.436
Sam cheers to you, brother.
00:12:19.436 --> 00:12:21.735
Really good, you've got cheerleaders here.
00:12:21.735 --> 00:12:28.182
Joe, going beyond the safety and the smoke detectors, right back into it, where do you take us next?
00:12:28.850 --> 00:12:29.051
Okay.
00:12:29.051 --> 00:12:33.134
The next thing is then efficiencies, and let me explain what I mean Once again.
00:12:33.134 --> 00:12:42.571
Assume the builder's doing the cheapest thing he can to meet basic standard, so whatever inspector they're buying off can put the sticker on it, right?
00:12:42.571 --> 00:12:50.658
So I think to myself and say how many of us love the basic programmable thermostats that we all have in our home that we know don't know how to use, right?
00:12:50.658 --> 00:13:00.475
So you have all these basic grade programmable thermostats that are not efficient, they're not easy to use, they're not intuitive and they're still going to break.
00:13:00.475 --> 00:13:10.875
And the funny thing is is that you can have an inefficient system, but if it's controlled by an inefficient control system, even the best system isn't going to work the way it's supposed to.
00:13:10.875 --> 00:13:14.639
So what's stopping us from putting in higher quality things?
00:13:14.639 --> 00:13:22.153
I mean, granted, I'm not sponsored by any particular group, but like if you were going to put like a nest sake of argument, that's a great brand to put.
00:13:22.153 --> 00:13:23.457
I personally have them in my own home.
00:13:23.457 --> 00:13:27.554
Again, because I hated the programmable thermostats were put in it.
00:13:27.895 --> 00:13:29.339
I'm able to control it from my phone.
00:13:29.339 --> 00:13:32.631
I'm able to dial down to comfort sensings, I can geofence it.
00:13:32.631 --> 00:13:34.255
So I'm sensing it when I leave the home.
00:13:34.255 --> 00:13:37.123
It dials things down, set scenery available.
00:13:37.123 --> 00:13:40.081
It could tell me the weather and match it based on exterior humidity.
00:13:40.081 --> 00:13:42.432
It's a climate controlled comfort center.
00:13:42.432 --> 00:13:44.340
Why wouldn't I want that?
00:13:44.340 --> 00:13:45.745
It'll actually save me money.
00:13:45.745 --> 00:14:03.697
If you went to someone in their first home in year one and you change the control system, the ongoing savings just in the operation of a very inefficient AC system like a condenser, you're saving a lot and even further like if you want to go even further with that.
00:14:03.697 --> 00:14:05.610
Why aren't we putting in hard starts?
00:14:05.610 --> 00:14:07.916
It's so simple to do.
00:14:07.916 --> 00:14:09.139
It's two wires.
00:14:09.139 --> 00:14:15.923
But when the customer complains, when the AC kicks, yeah, they call us.
00:14:15.923 --> 00:14:16.686
That's what they do.
00:14:16.686 --> 00:14:18.049
They call us and we'll do it for them.
00:14:18.740 --> 00:14:28.461
What I love about where you're going now is right into the customer experience, that user experience, and I know I've had the experience of buying a home as well, a fairly new home.
00:14:28.461 --> 00:14:39.312
I know you have right and I think that we overlook this as electricians that rarely when we buy a home are we getting everything that we like the way that we like it.
00:14:39.312 --> 00:14:49.009
There's always a trade-off the bathroom wasn't quite as big as we thought, Maybe it didn't have an actual window in it, Maybe the fan squeaked.
00:14:49.009 --> 00:14:52.058
Whatever this problem is, it's all over the place.
00:14:52.058 --> 00:14:56.495
Maybe the garage is bigger than you wanted, but the bathroom was smaller.
00:14:56.495 --> 00:15:04.450
There's all these trade-offs and they actually connect directly to what you're saying with that experience of how they're gonna use their home.
00:15:04.450 --> 00:15:08.811
And I'm sure there's a lighting tie in here from you as well at some point, Joe.
00:15:08.811 --> 00:15:10.888
But why don't you keep on going with this?
00:15:10.888 --> 00:15:13.246
Let's see what else you got up your sleeve here.
00:15:13.929 --> 00:15:14.190
Awesome.
00:15:14.190 --> 00:15:20.231
So it really depends on where we wanna go from here, because it depends on either generalization or customization.
00:15:20.231 --> 00:15:25.812
So can I explain, like maybe, the difference in both and like how one's user experience and how one's more generalized, let's do it.
00:15:25.812 --> 00:15:31.559
So a user experience upgrade is you think to yourself and say, all right, I recognize.
00:15:31.559 --> 00:15:35.672
I walked out of the garage and I see there's two cars in the garage Phenomenal.
00:15:36.321 --> 00:15:45.740
Now, when they unload their groceries, do the lights automatically come on or do they have to hit it with their elbow as they're going up the door or the stairs with groceries in the other arm?
00:15:45.740 --> 00:15:53.767
Why aren't we putting in motion control or proximity or occupancy sensors in the rooms that we suspect that people will be carrying something in?
00:15:53.767 --> 00:15:55.912
I see there's a washer dryer.
00:15:55.912 --> 00:15:57.682
It's on the bottom floor.
00:15:57.682 --> 00:15:59.825
I see the bedrooms are on the top floor.
00:15:59.825 --> 00:16:01.267
So you're unloading it.
00:16:01.267 --> 00:16:03.710
Why are you having to hit anything on your way out?
00:16:03.710 --> 00:16:06.253
Because, if you know me, I'm going to turn off the light.
00:16:06.253 --> 00:16:07.855
I can't help myself Like light's going to go off.
00:16:07.855 --> 00:16:13.102
But now I've got my basket and I'm like, no, if I can just walk into the room, it comes on.
00:16:13.102 --> 00:16:15.466
Do the laundry, walk out, turn self off.
00:16:16.126 --> 00:16:28.202
phenomenal, and even better, you can do that same thing with bathrooms, like you know how, yeah I'm just gonna say we've got a teenager in fact two teenagers here that leave the lights on all the time.
00:16:28.202 --> 00:16:32.200
I'm constantly going in the hallway to shut their bathroom light off drives me mental.
00:16:32.200 --> 00:16:33.342
It's a waste of power.
00:16:33.964 --> 00:16:34.725
There's a way around that.
00:16:34.725 --> 00:16:35.648
Actually it's even better.
00:16:35.648 --> 00:16:38.825
So a lot of times the parents will say, oh, the kid forgot.
00:16:38.825 --> 00:16:39.287
But they don't know.
00:16:39.287 --> 00:16:40.028
It's not a forget, it's even better.
00:16:40.028 --> 00:16:41.313
So a lot of times the parents will say, oh, the kid forgot.
00:16:41.313 --> 00:16:41.735
But they don't know.
00:16:41.735 --> 00:16:42.940
It's not a forget, it's a conditioned forgetfulness.
00:16:43.740 --> 00:16:45.506
So, we can actually bypass that completely.
00:16:45.506 --> 00:16:50.423
What if we were to change the bath fans to whisper quiet fans?
00:16:50.423 --> 00:16:52.427
So you didn't even know that they were coming on.
00:16:52.427 --> 00:16:57.769
And then you tie them to the switch that controls the bathroom light that's in the shower.
00:16:57.769 --> 00:17:02.123
So the moment the bath shower comes on, the fan automatically comes on.
00:17:02.123 --> 00:17:05.592
So, unless they're showering in the dark, they don't forget.
00:17:05.592 --> 00:17:11.905
Now, if you recognize there's kids moving into the home and you're like well, one, do you want to sound like you have a lawnmower in your bathroom?
00:17:11.905 --> 00:17:14.060
No, we're already solving that problem.
00:17:14.060 --> 00:17:24.741
Two, we're reducing the stains and all the mildew that's going to build from an inefficient, poorly vented system.
00:17:24.741 --> 00:17:30.642
But then, even further, the fact that it's predicting how their family will grow into it shows that not only understand their family's growth, but it respects the humanity of it.
00:17:30.642 --> 00:17:37.402
And saying, as a father, I know what this is like and I want to save you from the frustration that I had to currently deal with.
00:17:37.402 --> 00:17:40.627
Yep, and is it wrong of me to want to serve you at that level?
00:17:41.409 --> 00:17:41.809
Not at all.
00:17:41.809 --> 00:17:56.965
In fact, my curiosity and not to cut off all the great ideas that continue to flow here, I'm sure is how do you position this to a homeowner of a new home who's clearly not interested in spending a bunch on electrical system, when they think, hey, this should be right for me?
00:17:57.887 --> 00:17:59.732
That's the fun thing, you know.
00:17:59.732 --> 00:18:02.122
It depends on, obviously, the person.
00:18:02.122 --> 00:18:06.112
You need to have the relationship and tailor the way you're talking to that person.
00:18:06.112 --> 00:18:09.800
Not everyone's going to have the same vernacular, it's not always going to jive with the same people.
00:18:09.800 --> 00:18:35.685
But if I were going to say that they call me for this one thing, but as the professional I could acknowledge that there are things that are directly connected to it that either affect efficiency, equaling money, quality of life, which is people will pay money to resolve, or it represents something where someone is unhappy or is planning on changing again in the future.
00:18:35.685 --> 00:18:37.592
We're saving also time delay.
00:18:37.592 --> 00:18:39.653
So if they don't have to fix it in the future, i're saving also time delay.
00:18:39.653 --> 00:18:42.183
So if they don't have to fix it in the future, I'm buying back their time.
00:18:42.183 --> 00:18:48.611
If I can make it more enjoyable for them, they'll spend more time in the home, meaning they travel out less, saving them money.
00:18:48.611 --> 00:18:52.664
And if I can make the thing more efficient whenever it is operating, it's saving them money.
00:18:53.707 --> 00:18:59.390
But it's even one question you can ask that I always find almost makes someone laugh, but then I go yeah, I get what you're saying.
00:18:59.390 --> 00:19:04.951
It's when you go into the observation section you can say now, I'm sure you know your builder better than anyone else.
00:19:04.951 --> 00:19:07.769
I mean, I'm sure he gave you nothing but a phenomenal experience.
00:19:07.769 --> 00:19:11.289
And I bet we can both put our hands down on this table and say there was no corners cut.
00:19:11.289 --> 00:19:12.240
It was truly.
00:19:12.240 --> 00:19:14.403
This was the Michelangelo building construction, correct?
00:19:14.403 --> 00:19:16.224
And everyone just laughs.
00:19:16.224 --> 00:19:17.925
They're like no, that guy was an a-hole.
00:19:17.925 --> 00:19:20.088
He cut corners like look at the tile work.
00:19:20.088 --> 00:19:27.855
They start pointing things just in the room alone and then you can get a little more somber in your tone, like I assumed that was actually the case.
00:19:34.259 --> 00:19:39.490
Now, if we both understand that and if I were to go through this and recognize that there are ways I can prevent future frustrations, loss of money and also loss of enjoyment.
00:19:39.490 --> 00:19:42.544
But I had an affordable way of preventing that for you.
00:19:42.544 --> 00:19:45.395
You don't have to move forward with it.
00:19:45.395 --> 00:19:47.201
Would it be at least wrong of me to tell you about it?
00:00:00.739 --> 00:00:12.333
00:00:13.160 --> 00:00:20.646
00:00:20.806 --> 00:00:30.922
00:00:30.922 --> 00:00:35.770
00:00:35.770 --> 00:00:37.212
00:00:37.212 --> 00:00:41.125
00:00:41.125 --> 00:00:49.723
00:00:49.723 --> 00:00:52.789
00:00:53.390 --> 00:00:55.119
00:00:55.119 --> 00:01:03.685
00:01:03.685 --> 00:01:10.209
00:01:10.209 --> 00:01:11.492
00:01:11.492 --> 00:01:19.183
00:01:20.126 --> 00:01:21.670
00:01:21.670 --> 00:01:24.203
00:01:24.203 --> 00:01:35.950
00:01:35.950 --> 00:01:37.921
00:01:37.921 --> 00:01:38.602
00:01:39.182 --> 00:01:41.305
00:01:41.305 --> 00:01:43.028
00:01:43.028 --> 00:01:55.027
00:01:55.027 --> 00:02:00.102
00:02:00.102 --> 00:02:11.967
00:02:11.967 --> 00:02:14.304
00:02:14.705 --> 00:02:15.268
00:02:15.268 --> 00:02:16.140
00:02:16.140 --> 00:02:21.513
00:02:21.513 --> 00:02:29.581
00:02:29.581 --> 00:02:33.010
00:02:33.010 --> 00:02:39.811
00:02:39.811 --> 00:02:48.784
00:02:49.486 --> 00:02:56.068
00:02:56.068 --> 00:02:58.112
00:02:58.112 --> 00:02:59.984
00:02:59.984 --> 00:03:00.544
00:03:00.544 --> 00:03:08.092
00:03:08.092 --> 00:03:09.522
00:03:09.522 --> 00:03:11.026
00:03:11.026 --> 00:03:11.930
00:03:12.699 --> 00:03:17.164
00:03:17.164 --> 00:03:22.931
00:03:22.931 --> 00:03:25.373
00:03:25.373 --> 00:03:28.061
00:03:28.061 --> 00:03:35.807
00:03:35.807 --> 00:03:39.320
00:03:39.320 --> 00:03:47.866
00:03:47.866 --> 00:03:50.167
00:03:50.167 --> 00:04:01.131
00:04:01.131 --> 00:04:03.881
00:04:03.881 --> 00:04:04.581
00:04:04.581 --> 00:04:05.842
00:04:05.842 --> 00:04:05.923
00:04:05.943 --> 00:04:06.002
00:04:06.002 --> 00:04:09.985
00:04:10.746 --> 00:04:12.526
00:04:12.526 --> 00:04:19.870
00:04:19.870 --> 00:04:25.475
00:04:25.475 --> 00:04:30.458
00:04:30.458 --> 00:04:40.790
00:04:40.790 --> 00:04:43.949
00:04:43.949 --> 00:04:48.805
00:04:49.848 --> 00:04:51.451
00:04:51.451 --> 00:04:54.444
00:04:54.444 --> 00:05:07.353
00:05:07.353 --> 00:05:08.735
00:05:09.639 --> 00:05:17.891
00:05:17.891 --> 00:05:23.685
00:05:23.685 --> 00:05:25.586
00:05:25.586 --> 00:05:29.343
00:05:29.343 --> 00:05:31.567
00:05:32.310 --> 00:05:45.093
00:05:45.093 --> 00:05:47.485
00:05:47.485 --> 00:05:54.672
00:05:54.672 --> 00:06:09.742
00:06:09.742 --> 00:06:13.663
00:06:13.663 --> 00:06:19.689
00:06:19.689 --> 00:06:22.543
00:06:22.543 --> 00:06:28.394
00:06:30.541 --> 00:06:41.271
00:06:41.331 --> 00:06:51.550
00:06:51.550 --> 00:06:54.197
00:06:54.197 --> 00:06:56.242
00:06:56.242 --> 00:06:56.911
00:06:56.911 --> 00:07:05.711
00:07:05.711 --> 00:07:13.153
00:07:13.153 --> 00:07:21.677
00:07:22.350 --> 00:07:27.141
00:07:27.141 --> 00:07:31.064
00:07:31.064 --> 00:07:33.505
00:07:33.505 --> 00:07:40.915
00:07:40.915 --> 00:07:42.139
00:07:43.081 --> 00:07:59.735
00:07:59.735 --> 00:08:07.406
00:08:07.406 --> 00:08:10.543
00:08:10.543 --> 00:08:11.930
00:08:11.930 --> 00:08:13.776
00:08:13.776 --> 00:08:25.077
00:08:25.771 --> 00:08:31.470
00:08:31.470 --> 00:08:38.331
00:08:38.331 --> 00:08:43.153
00:08:43.796 --> 00:08:48.714
00:08:49.576 --> 00:08:50.076
00:08:50.076 --> 00:08:59.549
00:08:59.549 --> 00:09:07.061
00:09:07.061 --> 00:09:14.553
00:09:14.553 --> 00:09:20.133
00:09:20.133 --> 00:09:24.383
00:09:24.383 --> 00:09:33.052
00:09:33.052 --> 00:09:34.716
00:09:34.836 --> 00:09:37.022
00:09:37.022 --> 00:09:45.520
00:09:45.520 --> 00:09:48.995
00:09:48.995 --> 00:09:50.136
00:09:50.136 --> 00:09:54.725
00:09:54.725 --> 00:09:58.081
00:09:58.966 --> 00:09:59.587
00:09:59.587 --> 00:10:01.495
00:10:01.495 --> 00:10:02.698
00:10:03.610 --> 00:10:07.221
00:10:07.221 --> 00:10:19.937
00:10:19.937 --> 00:10:31.972
00:10:31.972 --> 00:10:40.937
00:10:41.599 --> 00:10:55.046
00:10:55.046 --> 00:11:05.595
00:11:05.595 --> 00:11:06.538
00:11:06.538 --> 00:11:07.379
00:11:07.379 --> 00:11:08.602
00:11:08.602 --> 00:11:12.541
00:11:12.541 --> 00:11:34.615
00:11:36.582 --> 00:11:40.638
00:11:40.638 --> 00:11:50.711
00:11:50.711 --> 00:11:54.317
00:11:54.317 --> 00:11:56.643
00:11:56.643 --> 00:12:03.842
00:12:03.842 --> 00:12:05.870
00:12:05.870 --> 00:12:17.147
00:12:17.147 --> 00:12:19.436
00:12:19.436 --> 00:12:21.735
00:12:21.735 --> 00:12:28.182
00:12:28.850 --> 00:12:29.051
00:12:29.051 --> 00:12:33.134
00:12:33.134 --> 00:12:42.571
00:12:42.571 --> 00:12:50.658
00:12:50.658 --> 00:13:00.475
00:13:00.475 --> 00:13:10.875
00:13:10.875 --> 00:13:14.639
00:13:14.639 --> 00:13:22.153
00:13:22.153 --> 00:13:23.457
00:13:23.457 --> 00:13:27.554
00:13:27.895 --> 00:13:29.339
00:13:29.339 --> 00:13:32.631
00:13:32.631 --> 00:13:34.255
00:13:34.255 --> 00:13:37.123
00:13:37.123 --> 00:13:40.081
00:13:40.081 --> 00:13:42.432
00:13:42.432 --> 00:13:44.340
00:13:44.340 --> 00:13:45.745
00:13:45.745 --> 00:14:03.697
00:14:03.697 --> 00:14:05.610
00:14:05.610 --> 00:14:07.916
00:14:07.916 --> 00:14:09.139
00:14:09.139 --> 00:14:15.923
00:14:15.923 --> 00:14:16.686
00:14:16.686 --> 00:14:18.049
00:14:18.740 --> 00:14:28.461
00:14:28.461 --> 00:14:39.312
00:14:39.312 --> 00:14:49.009
00:14:49.009 --> 00:14:52.058
00:14:52.058 --> 00:14:56.495
00:14:56.495 --> 00:15:04.450
00:15:04.450 --> 00:15:08.811
00:15:08.811 --> 00:15:10.888
00:15:10.888 --> 00:15:13.246
00:15:13.929 --> 00:15:14.190
00:15:14.190 --> 00:15:20.231
00:15:20.231 --> 00:15:25.812
00:15:25.812 --> 00:15:31.559
00:15:31.559 --> 00:15:35.672
00:15:36.321 --> 00:15:45.740
00:15:45.740 --> 00:15:53.767
00:15:53.767 --> 00:15:55.912
00:15:55.912 --> 00:15:57.682
00:15:57.682 --> 00:15:59.825
00:15:59.825 --> 00:16:01.267
00:16:01.267 --> 00:16:03.710
00:16:03.710 --> 00:16:06.253
00:16:06.253 --> 00:16:07.855
00:16:07.855 --> 00:16:13.102
00:16:13.102 --> 00:16:15.466
00:16:16.126 --> 00:16:28.202
00:16:28.202 --> 00:16:32.200
00:16:32.200 --> 00:16:33.342
00:16:33.964 --> 00:16:34.725
00:16:34.725 --> 00:16:35.648
00:16:35.648 --> 00:16:38.825
00:16:38.825 --> 00:16:39.287
00:16:39.287 --> 00:16:40.028
00:16:40.028 --> 00:16:41.313
00:16:41.313 --> 00:16:41.735
00:16:41.735 --> 00:16:42.940
00:16:43.740 --> 00:16:45.506
00:16:45.506 --> 00:16:50.423
00:16:50.423 --> 00:16:52.427
00:16:52.427 --> 00:16:57.769
00:16:57.769 --> 00:17:02.123
00:17:02.123 --> 00:17:05.592
00:17:05.592 --> 00:17:11.905
00:17:11.905 --> 00:17:14.060
00:17:14.060 --> 00:17:24.741
00:17:24.741 --> 00:17:30.642
00:17:30.642 --> 00:17:37.402
00:17:37.402 --> 00:17:40.627
00:17:41.409 --> 00:17:41.809
00:17:41.809 --> 00:17:56.965
00:17:57.887 --> 00:17:59.732
00:17:59.732 --> 00:18:02.122
00:18:02.122 --> 00:18:06.112
00:18:06.112 --> 00:18:09.800
00:18:09.800 --> 00:18:35.685
00:18:35.685 --> 00:18:37.592
00:18:37.592 --> 00:18:39.653
00:18:39.653 --> 00:18:42.183
00:18:42.183 --> 00:18:48.611
00:18:48.611 --> 00:18:52.664
00:18:53.707 --> 00:18:59.390
00:18:59.390 --> 00:19:04.951
00:19:04.951 --> 00:19:07.769
00:19:07.769 --> 00:19:11.289
00:19:11.289 --> 00:19:12.240
00:19:12.240 --> 00:19:14.403
00:19:14.403 --> 00:19:16.224
00:19:16.224 --> 00:19:17.925
00:19:17.925 --> 00:19:20.088
00:19:20.088 --> 00:19:27.855
00:19:34.259 --> 00:19:39.490
00:19:39.490 --> 00:19:42.544
00:19:42.544 --> 00:19:45.395
00:19:45.395 --> 00:19:47.201