May 14, 2025

S2 Ep 38 Addicted to Empowered: How Billy Harper Rewired His Life and Built a Business Around It.

S2 Ep 38 Addicted to Empowered: How Billy Harper Rewired His Life and Built a Business Around It.

What if your rock bottom became the foundation for something unstoppable? In this episode of the Million Dollar Electrician Podcast, Billy Harper, Founder of Empowered Electric, lays bare the gritty truth behind his transformation from addiction to inspiring business owner, community leader, and faith-fueled servant. Billy doesn’t preach. He proves. With six employees, three vans, and a rapidly growing business barely a year old, he’s not just running service calls, he is running a mission. ...

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Season 2

What if your rock bottom became the foundation for something unstoppable?
In this episode of the Million Dollar Electrician Podcast, Billy Harper, Founder of Empowered Electric, lays bare the gritty truth behind his transformation from addiction to inspiring business owner, community leader, and faith-fueled servant.

Billy doesn’t preach. He proves. With six employees, three vans, and a rapidly growing business barely a year old, he’s not just running service calls, he is running a mission. From wiring homes to rewiring lives, Billy shares how he leveraged faith, recovery, community, and systems (like the Loop Method) to turn his darkest moments into daily breakthroughs.

You’ll hear how faith, real brotherhood, and a drive to serve changed Billy’s trajectory, and how his team’s ability to care more deeply about the people in the homes, not just the wiring, sets them apart.

If you're still stuck under your pricing fears, or hiding behind the "right timing," this might be the mindset shift you've needed.

00:00 – Welcome & Intro
02:00 – From Family Business to Launching Empowered Electric
07:30 – The Real Story Behind the Name
12:00 – Addiction, Recovery & Purpose
18:00 – How Pain Fueled His Business Vision
30:00 – Why His Team Stands Out in Every Home
40:00 – The Trap House in Your Mind
47:00 – The Bigger Vision for Empowered Electric
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00:00 - Introduction to Billy and Empowered Electric

06:18 - Starting a Business with Faith and Vision

14:47 - Recovery Journey from Addiction to Sobriety

26:48 - The Connection Between Service and Success

36:14 - Building a Team that Cares

45:10 - Mission to Help Others in Recovery

53:35 - Episode Closing and Final Thoughts

WEBVTT

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Hello, hello, hello and welcome to the Million Dollar Electrician podcast where we help home service pros like you supercharge your business and spark up those sales.

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I'm Joseph Lucani and, together with my co-host, Clay Neumeier, we're here to share the secrets that have helped electricians sell over a million dollars from a single service van.

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Now it's time for sales, it's time for scale, it's time to become a million dollar electrician.

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Hello guys, and welcome back to another episode of the Million Dollar Electrician Podcast.

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Today I'm joined by my co-host, my esteemed co-host, jason I just about called you, jason today.

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What's going on?

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Joseph, the Lu canie.

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But we're also joined by Billy with Empowered Electric, and Billy's going to tell us some great stuff about his journey and what's going on.

00:00:55.901 --> 00:00:58.926
We've got one hell of a story for you guys today.

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This is definitely, Joe, I don't know if I could properly describe this, but maybe one of those mindset shifting podcasts where you guys just get so inspired to do something bigger than yourself.

00:01:13.456 --> 00:01:17.385
And that's kind of what I'm hoping for this, not to set the pressure too high.

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Joe, How are you doing today, brother?

00:01:19.245 --> 00:01:21.406
I'm doing phenomenal, other than you should tell me Jason.

00:01:21.406 --> 00:01:22.644
Jason's doing well today, right?

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Jason.

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How's Jason doing today?

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No, things are going really well, strong cup of coffee, surrounded by friends, beautiful weather.

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Love my life.

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Who can complain?

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Thanks be to God.

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Aw esome man, and welcome Billy.

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Welcome to the show, brother.

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How are you doing today?

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Great guys, I'm ready.

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Man, it's been a good day so far.

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I got to run two calls this morning and then came back into the office to get ready for this, so it's been great.

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Nice.

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That's amazing.

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That's amazing.

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We actually are having Billy here on the show right after, Billy y ou just won our win of the week and our silver level programming, which is an initiative we're really enjoying, which is just identifying where people are doing great things.

00:02:03.115 --> 00:02:05.881
And there's two reasons why we do this thing.

00:02:05.881 --> 00:02:13.905
One is because we're all so busy sometimes we just forget to take a breath and stop and focus on the good that's happening around us.

00:02:13.905 --> 00:02:16.050
Anyone else feel that?

00:02:16.050 --> 00:02:17.902
Does that happen to you, joe, or you, billy, I mean?

00:02:17.943 --> 00:02:19.127
that's literally life.

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I mean.

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When you are goal-focused, sometimes everything outside of the goal can blur.

00:02:25.710 --> 00:02:36.795
So that's why it's so important to have your priorities straight, Because if your priorities aren't right, you'll end up focusing on the wrong thing, and that's how people end up very, very unhappy, surrounded by piles of money but have nothing beyond it.

00:02:37.277 --> 00:02:38.985
Yeah, absolutely I feel the same way.

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I try to cut out two hours at nighttime, from 5.

00:02:42.847 --> 00:02:46.054
To 730, for something I like to partake in.

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So I do that six nights a week.

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So I have to stop and take time for that every afternoon.

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Then on the weekends I don't have kids or anything, so just kind of like wide open to do whatever I want and I love what I do.

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So literally, you know I'm goal driven man, I'm ready to go.

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I love it.

00:03:03.402 --> 00:03:10.543
That's one of the things we really enjoyed about you, billy, and even now, guys, if you're with us on YouTube and you're seeing us, you could see Billy here.

00:03:10.543 --> 00:03:14.741
He's got this presence, this air of someone who's been in business a long time.

00:03:14.741 --> 00:03:17.003
Looks like he got the nice lunchroom behind you.

00:03:17.003 --> 00:03:21.310
Why don't you tell us a bit, Billy, about how long you've been in business, though officially?

00:03:21.830 --> 00:03:22.131
Okay.

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So it started April of last year.

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Somebody said hey, ma'am, why don't you start your own company?

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Are you tired of working for your family?

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I was like, huh, you know, I see my family just doesn't.

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They're not interested in doing what I'm interested in doing, so that might be a possibility.

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Let's look at licensing and stuff like that.

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So it took like six, eight months, but made it happen early December 2024.

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I got licensing approval December 17th.

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Actually, we knew that we were going to get the license right, so I went.

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I had my life savings literally and I was able to get into the building.

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We got a couple of transits on the road.

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I leveraged all my credit wisely with good counsel and everything that you see here and all these live desks with triple monitors and all this stuff.

00:04:09.408 --> 00:04:19.869
This is like in the last six months, and if it wasn't for you guys helping us get our stuff together in the beginning and get our pricing right, none of this would have Wow, I really appreciate that man.

00:04:19.928 --> 00:04:25.266
So six months and this to me, like what I'm really hearing through.

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Everything you just said is faith, blind faith.

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How do you take such a big leap?

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Weren't you worried about what could go wrong?

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I mean I could be worried about whether I want to walk out to the van right now and get my Red Bull because I have to cross across the parking lot.

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I'm going to get hit by a car, but that's no excuse to not go after something if I want it.

00:04:46.262 --> 00:04:52.809
You know that always makes sense because I've always heard the concept of well, what happens if this, what happens if a meteor comes and hits you?

00:04:52.809 --> 00:04:55.005
I mean, theoretically, anything's possible.

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So why are you living in fear, compared to just going after the thing that you know would bring your family the best service, the best joy?

00:05:05.620 --> 00:05:06.302
That's right, that's right.

00:05:06.302 --> 00:05:13.682
And so I knew, like back in January, when I saw this coming, I knew that I had to get into at least three social circles of networking business owners.

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I did, and I knew that I had to carve out between three, two and three hours every night, from nine to midnight, for networking on social media and commenting and reacting to people's things and building a social presence.

00:05:28.163 --> 00:05:29.305
And I did that.

00:05:29.305 --> 00:05:36.129
And now it's come to the point where it's like three transits and three technicians not enough right now.

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It's not enough.

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We have way too much coming in.

00:05:38.500 --> 00:05:48.685
So what I actually did is I overdid, overshot, trying to get work, so we're trying to slow the work down a little bit because we're booked out like a week and a half already.

00:05:48.685 --> 00:05:52.382
Right now it's actually I'm running the guys on too many calls.

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We got to slow them down a little bit.

00:05:55.470 --> 00:05:56.050
You know what, though?

00:05:56.050 --> 00:06:07.307
At least we own it, and we know it, because sometimes a ball has to hit the ground before it can bounce right, like obviously, we've heard some people run as many as seven to 11 calls a day, and that's not the right thing to do.

00:06:07.307 --> 00:06:09.987
So that's why we advocate for, you know, the three to four calls.

00:06:10.468 --> 00:06:11.350
Yeah, yeah.

00:06:11.699 --> 00:06:13.086
We're going to shoot for right now.

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We're going to shoot for three.

00:06:14.446 --> 00:06:17.369
We're going to give them like an eight to 12, 12 to four slot.

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They're probably going to finish their 12 by 10, 30, 11, be able to run a short call and then go run the play at another call.

00:06:27.043 --> 00:06:29.129
So we're gonna shoot for three instead of three to five right now, like it?

00:06:29.129 --> 00:06:29.651
Yeah, awesome man.

00:06:29.651 --> 00:06:32.300
And so we're going into may 2025.

00:06:32.300 --> 00:06:42.548
Just from what you've seen this year, what are you projecting for revenue this year, billy, with the team that you have and the growth that you're you're, uh, anticipating?

00:06:43.209 --> 00:06:48.887
we stayed on the same path as we are right now, which we're not gonna we would do between eight and one point.

00:06:48.887 --> 00:06:53.182
So wow, but I we're not going to stay on that same path.

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I can already see we're going to need more tags and more stuff, so it's kind of hard to tell, but I'd say probably going to settle between one and one and that's remarkable.

00:07:02.865 --> 00:07:06.956
so even in this stage and course we've got wood to knock on, we could cross our fingers.

00:07:06.956 --> 00:07:19.761
You could believe in all the superstitions, but I just really want to highlight this because I think what people will get most from this episode is really, again, understanding this big F word and the faith and this leap of faith that you've taken.

00:07:19.761 --> 00:07:26.134
Can you please explain to us, before we dive deeper into understanding who Billy is and why he chose this way?

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When you look at someone who's just bootstrapping, thinking about just their van and only doing maybe the more I'm going to wear all the hats at first and take the safe play.

00:07:35.915 --> 00:07:38.309
Why didn't you choose that direction for yourself?

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Well, okay, so I'm pretty comfortable with letting everybody know because I'm an open book.

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Even our clients know I'm a recovered addict.

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That's where Empowered comes from, Because I was powerless and now that I found a power that I can live by, now I'm empowered and so that's the goal is to go out.

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You know, I sponsor a lot of people in the fellowship that I take part in, so to go out and empower people.

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And I just found this.

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I had this vision after some people.

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I surrounded myself with good people last April and I still do.

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They were like man, you got to go do this.

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Look at this vision you could have.

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And I started seeing it, Started seeing it and started growing.

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And I was like you know, I'm riding around in this 06 Econoline van with a ladder rack, with a helper working for my dad Going around, running like a premium guy.

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Everybody loves Billy and all these people are like man, go do this for yourself, Go do this for yourself, Go do this.

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So anyway, long story short, I've been in the pits of hell active addiction and probably I used to say I shouldn't even be alive right now.

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But obviously I should be because I'm here and I have a purpose now, and so that purpose is really to go out and serve my community at the highest level that I possibly can.

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If somebody needs help when I find out about another group of homeless people in the community, I can go say hey, what do you guys need?

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I'm here for you.

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That's what.

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That's what I like to stand for.

00:09:14.227 --> 00:09:18.081
Can I just add here, guys, I mentioned a win of the week that Billy won.

00:09:18.081 --> 00:09:37.830
It's unlike any other win, like it was the most humble and interesting win post I've ever seen, because Billy started with these great sales milestones and feeling great team growth and then, at the bottom, oh yeah, and I got someone else who's in recovery a free home to live in.

00:09:37.830 --> 00:09:41.702
Yeah, it was like that was your, oh yeah, but we were like, hang on.

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Oh, by the way, I reviewed this as a team.

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We're like did he mean that?

00:09:45.283 --> 00:09:46.024
Wait what?

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I, I didn't really think that you guys would see that like that, but yeah, uh, christy and her husband jason.

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I had another gentleman in recovery, call me and donovan.

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Donovan was like billy, me and my wife, this is our starter pack.

00:10:01.063 --> 00:10:10.548
We had this single, single wide travel trailer in an RV park here in Eustis and I was like, okay, great, yeah, what do you want to do with it?

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They're like, well, we want to give it to somebody.

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We're buying our first house, so all they have to do is pay the lot rent 200 bucks a month.

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I was like, wow, well, with all the homeless ministry people and the nonprofit people that we work with and are partnered with, we're going to be getting our own nonprofit soon.

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I was like I know I can find somebody that needs this house.

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And then I started thinking about this girl.

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From a couple of weeks prior, a realtor that we work for called us and said, billy, I know you're active in the recovery community.

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I know you know people, who do you know, that could help this girl find a cheap live, or kids and her husband.

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I said, let me think about it, rick, and I thought about it for a few weeks and then this house came out of nowhere.

00:10:51.986 --> 00:10:54.501
It's like God, what are you trying to show me right now?

00:10:54.501 --> 00:10:56.768
Okay, here, here's what I do with this.

00:10:56.768 --> 00:10:58.351
Hey, you guys want a house.

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It's just the gravity behind that is so amazing.

00:11:03.628 --> 00:11:09.128
Because you're right, there is a plan, there is a path, and we don't know what that path is.

00:11:09.128 --> 00:11:15.946
But seeing it, looking back and being like, ah, that's why this happened, isn't it the most amazing aha moment that happens.

00:11:16.407 --> 00:11:17.129
It really is.

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It really is and you know, looking back in hindsight at everything, it's real easy to see why things happen most of the time.

00:11:24.033 --> 00:11:29.629
At everything, it's real easy to see why things happen most of the time.

00:11:29.629 --> 00:11:32.538
So, like, especially when it comes to making a big decision, it's always good to do a lot of deep-seated.

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I want to say because, like, this is my intellect and this is my humility.

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So when I seek from here, I always come up with a better decision than when I seek from here.

00:11:41.424 --> 00:11:47.222
But when I can use the two together, then it's an even better situation and outcome.

00:11:47.222 --> 00:11:47.904
Most of the time.

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As long as I put this before this, it's okay.

00:11:52.052 --> 00:11:54.926
But when they work together in sequence with each other, it's good.

00:11:54.926 --> 00:12:02.780
So whenever I go to make these big decisions in my life, I'm always getting these cylinders of fire together and I'm seeking what is possible.

00:12:03.302 --> 00:12:03.802
I love that.

00:12:03.802 --> 00:12:05.024
That's a great share, Billy.

00:12:05.024 --> 00:12:05.826
Thank you so much.

00:12:05.826 --> 00:12:07.929
You mentioned going through hell.

00:12:07.929 --> 00:12:10.961
How long would you say that you were in hell for?

00:12:11.581 --> 00:12:15.548
I was in hell from 2007 until 2021.

00:12:15.548 --> 00:12:20.962
2007, I got really bad into opiates after a few surgeries.

00:12:20.962 --> 00:12:28.081
I was a motocross racer, so I was getting into pain pills and things like that, alcohol, all kinds of stuff.

00:12:28.081 --> 00:12:34.904
Then they kind of cracked down in 2010 on all that stuff and I had to start going to the streets or I was going to be sick.

00:12:34.904 --> 00:12:39.721
I went to the streets and then 2017, I gave it my best run.

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I gave it what I thought was my best run at the time to get sober and I went on to this I guess they would call it now Smart Rehab or something, I don't know but the box in and things like that and it didn't work.

00:12:52.664 --> 00:12:55.990
As soon as I ran out of that, I was back to the streets again.

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Finally, 2021, I was sitting on my couch and I just was like I woke up and I just had everything I needed in the kitchen, in the drawer.

00:13:05.312 --> 00:13:11.150
I had everything I needed and my dog was sitting in front of me on the couch with her back against the couch.

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She was looking up at me and she just looked like the saddest dog I'd ever seen, looking at her dad just sitting there suffering.

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I don't have any kids.

00:13:20.711 --> 00:13:26.038
So I kind of looked at that like my child looking at me saying you need help, please get help.

00:13:26.038 --> 00:13:32.732
I just broke down crying and I called everybody that I had scheduled that day I wasn't coming in.

00:13:33.522 --> 00:13:37.707
I went to detox that day and Rebecca got sober the same day I did.

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We were both together.

00:13:39.287 --> 00:13:42.188
So my girlfriend and I have the same sobriety date.

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She's 20 years older than me, so we've been together eight years now and her detox was a little worse than mine, because of the age difference, I'm sure.

00:13:50.010 --> 00:13:56.173
But that living hell, I don't want to go back to that.

00:13:56.173 --> 00:14:16.309
Even as uncomfortable as I get with this new business venture, with $50,000 to $60,000 a month in bills that have to get paid, including payroll and all that stuff, that stuff, the way that it makes me feel uncomfortable it's still more comfortable than my best day, right, I mean in active addiction.

00:14:16.309 --> 00:14:20.485
You know that the feeling that I had an active addiction is the worst feeling in the world.

00:14:20.485 --> 00:14:33.149
It's like being in a prison in my own mind and the amount of pride that comes with it, because I come from a pretty good family, don't come from a lot, but you know, had a good family name.

00:14:33.149 --> 00:14:35.226
And what is this guy doing?

00:14:35.226 --> 00:14:37.847
Look at him, he's just turned out to be horrible.

00:14:38.580 --> 00:15:08.653
Thank you for the vulnerability and sharing that Part of this episode I got to admit selfishly is because I know that our industry and other trades like it really do suffer with drug and alcohol abuse and addiction and illnesses and that's really really hard and it's taking a toll on an already dwindling trade yeah, I sponsor a lot of iron workers three of them yeah, and you and I connected early on.

00:15:08.693 --> 00:15:28.011
This I've never said on the podcast, but I lost my best friend who I grew up with, who here's another connection we've never made on the podcast, but when I showed Joseph a picture of Joey his name was Joseph literally immediately said he looks like me, which gives me chills still when I talk about it to this day and how the world works in mysterious ways.

00:15:28.011 --> 00:15:54.225
But just how you said, we lost Joey in the same way, which was his partner, who he was absolutely in love with, was a very well endowed small girl and they ended up giving her opiates for her back her back issues because of that endowment and the two of them became addicted and both ended up on the streets to maintain their health, just to not be sick, and it was just too much for him.

00:15:54.225 --> 00:15:55.469
He did not escape it.

00:15:56.883 --> 00:16:05.971
It's so crazy how it works, man, because once I put anything like that in my body, there's something that clicks in my brain that says it's okay to do it again.

00:16:05.971 --> 00:16:17.990
See, you did it once that was three weeks ago and you were fine and then all of a sudden, now I'm doing it every two weeks and two days, and then I'm doing it every week, and then I'm doing it every day, and then I'm right back in the hole again.

00:16:18.299 --> 00:16:28.730
So now I know, the only way for me to stay sober is to not put any of that stuff in my body, and if I feel uncomfortable about something, I probably need to go talk to somebody.

00:16:28.730 --> 00:16:32.981
I have, I guess, what you would call a sponsor.

00:16:32.981 --> 00:16:35.687
I don't like to call on that in any of the 12-step literature.

00:16:35.687 --> 00:16:39.121
In the original text it doesn't say the word sponsor anywhere.

00:16:39.121 --> 00:16:40.725
It says that in one place.

00:16:40.725 --> 00:16:42.730
It says a closed mouth, understanding friend.

00:16:42.730 --> 00:16:44.120
So I like to go.

00:16:44.120 --> 00:16:45.423
I have several of those.

00:16:45.423 --> 00:16:45.923
I can.

00:16:45.923 --> 00:16:46.625
You know.

00:16:46.625 --> 00:16:52.514
Text Joe, text Clay can hit my buddy Orlando up, my original sponsor Mark.

00:16:52.514 --> 00:16:55.467
I got a bunch of people I can go to.

00:16:55.467 --> 00:16:57.326
It depends on what I need counsel on.

00:16:57.326 --> 00:17:02.292
If I'm meeting business counsel, I'm going to go to somebody that's really good at what they do.

00:17:02.292 --> 00:17:10.127
If I need something about sobriety, or if I need something about girlfriend, or if I need something about family, I got all these network of people that I can go to.

00:17:10.200 --> 00:17:11.864
Something about family, I got all these network of people that I could go to.

00:17:11.864 --> 00:17:27.190
You know, it seems so wild because you said something that I feel really hit me to the core, and I don't know if it's just because I also experienced alcoholism, but you're right in that the moment you even try it again, it's so hard to resist it.

00:17:27.190 --> 00:17:28.673
It's almost the closest.

00:17:28.673 --> 00:17:32.102
That I imagined was like imagine you accidentally catch yourself.

00:17:32.102 --> 00:17:32.885
You ever fish at all?

00:17:32.885 --> 00:17:33.849
You fish at all?

00:17:33.849 --> 00:17:36.561
No, okay, have you ever caught yourself with a fishing hook?

00:17:36.561 --> 00:17:38.847
You know what it's like to try and pull it out.

00:17:38.847 --> 00:17:43.007
And now you're holding this hook in your hand and now suddenly you think it looks tasty.

00:17:43.007 --> 00:17:44.569
You just pulled it out.

00:17:44.569 --> 00:17:48.730
But when it's in your hand you're like you know, this is actually I'm not going to do it again, I'm fine.

00:17:48.730 --> 00:17:50.590
And like you know this, actually I'm not gonna do it again, I'm fine.

00:17:50.590 --> 00:17:52.051
And you end up keep eating the hook over and over and over.

00:17:52.071 --> 00:17:55.974
it's why I can't drink anymore I don't drink at all, like touching the hot stove.

00:17:55.974 --> 00:18:04.675
It's not gonna burn me this time, you know, not this time, yeah I was hoping to ask you a really vulnerable question, if I could what you haven't gone there, aren't?

00:18:04.978 --> 00:18:06.923
people are listening this going like vulnerable.

00:18:06.923 --> 00:18:07.984
Are you serious, aren't there?

00:18:07.984 --> 00:18:41.703
Billy, when we first were talking about your involvement with SLE and the program here just to be in the community of other electricians and the reasons that people like to be here with us and us to be with them and their journeys, I asked you a really hard and important question and I told you about my best friend and I said, billy, I just want to be sure for you, is there anything here that you feel if the pressure mounted for you in your business and working with us that would cause you to relapse?

00:18:41.703 --> 00:18:43.666
I expected a delay.

00:18:44.428 --> 00:18:47.032
No, there is nothing in me that will ever.

00:18:47.032 --> 00:18:50.003
I will never have to worry about relapse, ever again.

00:18:50.003 --> 00:18:55.527
God has completely removed that obsession for drugs and alcohol from my life completely.

00:18:55.527 --> 00:19:09.868
Now, when I get uncomfortable or when I get a resentment at something or when I get a fear over whether it's created or whether it's a real fear, I have a way to process those feelings now.

00:19:09.868 --> 00:19:12.153
That's part of the gifts that come with sobriety.

00:19:12.839 --> 00:19:18.772
So ultimately, what's happened is I've been placed in a position of neutrality when it comes to drugs and alcohol.

00:19:18.772 --> 00:19:20.204
It doesn't bother me.

00:19:20.204 --> 00:19:27.012
I go up into the trap house and grab guys all the time, bring them back to the meeting if they want to come.

00:19:27.012 --> 00:19:38.342
I've been in the same room with people doing sharp, illicit things to put in their arms, to do things to get not sick, so that we can get them down to the hospital and get them into rehab.

00:19:38.342 --> 00:19:40.407
None of that stuff bothers me, man.

00:19:40.407 --> 00:19:51.604
If that's what's going to help them get to Sunday morning, to Monday when they can see the doctor at detox, then let's help this guy get what he needs, and tomorrow morning he's getting detox.

00:19:51.604 --> 00:19:53.468
Neutrality, man.

00:19:53.468 --> 00:19:57.013
God has completely removed all that from me, not a doubt.

00:19:58.383 --> 00:20:01.640
I love that you're saying that and I think if anyone would appreciate this reference.

00:20:01.640 --> 00:20:14.093
But when I learned how to apply faith into addiction, this is what the visual that I was taught you hold up a finger right and you say this is the thing that you're already addicted to.

00:20:14.093 --> 00:20:25.553
Your natural disposition is to lean towards it and to pull away from it is hard, but once the faith or the key, pivot moment happens, you're still the finger.

00:20:25.553 --> 00:20:27.267
It's just in the other direction.

00:20:27.267 --> 00:20:32.201
Now going back to the thing requires more effort than naturally turning away from it.

00:20:32.823 --> 00:20:33.064
Yeah.

00:20:33.263 --> 00:20:35.529
Like do you have you saying your experience that moment as well?

00:20:36.010 --> 00:20:38.307
It doesn't require a lot of effort to stay sober.

00:20:38.307 --> 00:20:44.305
I just have to make sure that if I get upset at something throughout the day, I process that correctly.

00:20:44.305 --> 00:20:47.952
No, okay, what am I mad about, and why?

00:20:47.952 --> 00:20:54.906
Well, I'm mad because this customer said that they were going to have something ready for us that day and they didn't have it ready.

00:20:54.906 --> 00:20:56.089
That's okay.

00:20:56.089 --> 00:21:04.825
I shouldn't have placed an expectation to have the customer moving all that furniture, but they said they were gonna because they didn't want us to move it or whatever.

00:21:04.825 --> 00:21:06.388
I'm just.

00:21:06.429 --> 00:21:09.222
I really have to look at, like, what am I mad at?

00:21:09.222 --> 00:21:11.951
What aspect of my life is being affected?

00:21:11.951 --> 00:21:13.286
Is it my finances?

00:21:13.286 --> 00:21:19.351
Is it my personal relationships, my sexual relationships, my self-esteem, my ambitions?

00:21:19.351 --> 00:21:30.054
One of those five things is going to be getting affected at all times, and so when those five things are getting affected, I'm pretty burned up, I'm sore, I'm pissed.

00:21:30.054 --> 00:21:33.910
I can be bargaining denial, anger, depression.

00:21:33.910 --> 00:21:36.105
Bargaining denial, anger, depression.

00:21:36.105 --> 00:21:37.789
I can toggle back and forth between them.

00:21:38.220 --> 00:21:54.027
But as soon as I accept, what part was it that I played in that disaster that happened, this resentment that happened, or this thing that went sideways at the office or on a job site, what part did I play in that, okay, there's a defect right there, that's a defect of character.

00:21:54.027 --> 00:21:56.886
Okay, so that's a defect.

00:21:56.886 --> 00:22:00.608
The intellect, right Now, what's the asset?

00:22:00.608 --> 00:22:01.978
What's the opposite of that?

00:22:01.978 --> 00:22:08.428
So if it was that you know there was some dishonesty or impatience or intolerance or any of that stuff.

00:22:08.428 --> 00:22:13.152
Now I redirect and head the complete opposite direction 180.

00:22:13.152 --> 00:22:17.612
I'm headed towards the asset, which is going to take me in a new direction.

00:22:17.612 --> 00:22:19.906
Now I have to go clean up the mess that I made too.

00:22:20.489 --> 00:22:22.686
I love that, rather than hiding it, you choose to fix it.

00:22:23.560 --> 00:22:24.946
I like to fix it too fast.

00:22:24.946 --> 00:22:28.990
Sometimes, when something goes sideways, I want to take care of it immediately.

00:22:30.701 --> 00:22:31.544
We share that struggle.

00:22:31.785 --> 00:22:36.671
My neuropaths have been burned in in that way now, and so it's a good thing.

00:22:36.671 --> 00:22:37.472
Keeps me sober.

00:22:37.492 --> 00:22:48.407
I'm just gonna, I gotta ask, and I've got to insert this here you mentioned pulling guys out of the trap house and when you said that, I actually got emotional a bit here for a reason.

00:22:48.407 --> 00:22:52.422
I was holding something back and got some own stuff to explore there.

00:22:52.422 --> 00:23:01.897
But if someone's listening to this right now, billy and I think you and joe, you both know what I mean and the trap house is in their head are you the the person?

00:23:01.897 --> 00:23:03.662
Are you someone they can reach out to?

00:23:04.423 --> 00:23:06.247
dude one thousand percent.

00:23:06.247 --> 00:23:16.114
And if you guys ever needed somebody to talk to, um, I was an iv drug user for 16 years and I am willing to help anybody that ever needs help.

00:23:16.114 --> 00:23:20.951
That's why we try to do so much outreach with the homeless community here in town.

00:23:20.951 --> 00:23:25.351
They're all bleeding over from Orlando and it's just really tough.

00:23:25.351 --> 00:23:54.743
And if anybody needs any help or needs to know somebody to talk to, I was the guy driving a Dodge Cummins diesel with a ladder in the back, with an electrician, for like seven years, going to spend every bit of money I made every week between $330 and $500 a day on what I needed from the trap house and coming back at the end of the day, doing it all until midnight, waking up, saving a little bit and then just going.

00:23:55.025 --> 00:23:56.307
What am I doing?

00:23:56.307 --> 00:24:01.383
I can't even afford to pay my 800 rent and I'm making killer money.

00:24:01.383 --> 00:24:05.372
Like I really need to reevaluate where my life is headed.

00:24:05.372 --> 00:24:13.314
And not only that every time I put that stuff in my body, I my girlfriend has to watch me because she wonders if I'm going to stop for you.

00:24:13.314 --> 00:24:16.990
She's begged me and begged me for two years now to try to get sober.

00:24:16.990 --> 00:24:20.288
I wasn't going to get sober until I was ready.

00:24:20.288 --> 00:24:22.005
You guys want to know something.

00:24:22.005 --> 00:24:29.493
I knew that this and all of this and this was going to happen someday.

00:24:29.493 --> 00:24:32.169
I've been saying it for a long time.

00:24:32.169 --> 00:24:35.670
I just didn't know when and I wasn't going to do it until I was ready.

00:24:35.670 --> 00:24:37.746
You can ask any of my family and friends.

00:24:37.746 --> 00:24:38.749
They knew all this was.

00:24:39.401 --> 00:24:42.909
You sound like the kind of guy that if you say something, it's going to happen.

00:24:42.909 --> 00:24:43.911
You're a manifester.

00:24:44.491 --> 00:24:48.529
Yes, and if I don't know how to do it, I'm going to go find somebody that knows how to do it.

00:24:54.779 --> 00:25:05.133
The thing that I feel is incredibly important in this moment isn't just you yourself, because you've talked about, actually, a resource that is incredibly helpful, that maybe people aren't realizing, and that is the five people in your circle dictate your future, right.

00:25:05.133 --> 00:25:12.881
So you're talking about people encouraging you to get sober, people who are encouraging you and believing that you're going to get there.

00:25:12.881 --> 00:25:15.006
That's the right circle to have.

00:25:15.006 --> 00:25:26.307
But imagine, imagine if God didn't put the position that you had, where suddenly your five people don't want to get sober, would you have gotten out or would you have gotten the inspiration to do so?

00:25:26.307 --> 00:25:29.040
You know it's very, very hard to be in that moment.

00:25:29.040 --> 00:25:34.665
So, having your circle be in alignment with a positive direction, what would you say if someone doesn't have their circle right?

00:25:34.665 --> 00:25:36.171
That's hard.

00:25:36.799 --> 00:25:45.834
It doesn't take a circle, because really, you know what made me get sober Pain, the inner pain, the turmoil.

00:25:45.834 --> 00:26:03.054
It doesn't matter if you were on an island in Tahiti with an unlimited supply of illicit drugs that you were fueled by every day when you decided you had enough of that, even though there's a thousand pounds of it right there, I would have gotten sober anyway.

00:26:03.680 --> 00:26:18.800
You know, it's amazing I don't know if it's the right thing to say say but it's also a situation where pain also fuels passion, and pain can also be a catalyst that one could submerse into to create positive change.

00:26:18.800 --> 00:26:27.746
And it doesn't feel like it, but you know, as someone covered in sith tattoos, I acknowledge it pain fuels passion, passion fuels power, power fuels growth.

00:26:27.746 --> 00:26:28.867
Yeah it.

00:26:29.568 --> 00:26:48.500
I'm hearing a lot, and I loved how you explained the difference between you tied in the heart and the intellectual, and combining the two firing on both cylinders, and I love how you're talking about labeling your emotions and owning them, and ownership and accountability really came through there, do you?

00:26:48.500 --> 00:26:51.671
And in fact, I'm going to tie in your business name too, then?

00:26:51.671 --> 00:26:56.528
Do you consider this now a benefit to you to have gone through hell?

00:26:56.528 --> 00:26:57.751
For what?

00:26:57.751 --> 00:26:58.574
16 years?

00:26:59.480 --> 00:27:08.190
If I wouldn't have went through all that hell, I wouldn't be where I'm at today, because the only thing that drives me today is serving.

00:27:08.190 --> 00:27:24.978
And the reason I like to serve is because those endorphins that are generated being a servant, the endorphins that are endured, that I go through, gain the effect of Whenever I'm at a customer's kitchen table.

00:27:24.978 --> 00:27:26.442
This happens all the time.

00:27:26.442 --> 00:27:41.701
I don't even know if I should say this here, but when I'm at a customer's kitchen table, probably once a week, I can connect with somebody about addiction at their table and they know somebody that has addiction issues in their family.

00:27:41.701 --> 00:27:47.742
And do you think that the work really matters, whether I close that option presentation or not?

00:27:47.742 --> 00:27:50.898
Not really, because I just got to connect with them.

00:27:50.898 --> 00:27:53.900
You want to know what happens just about every time I make that connection.

00:27:53.900 --> 00:27:58.038
I don't care what I'm offering they're taking whatever it is.

00:27:58.038 --> 00:28:00.396
That's not why it happens.

00:28:00.396 --> 00:28:03.234
I don't intentionally go out and do that and do that.

00:28:03.234 --> 00:28:16.755
But if I find somebody that I see in a certain neighborhood or a certain type of person, then we just connect on that level and they start asking me about my past and I tell them about the name.

00:28:16.755 --> 00:28:19.079
Whatever it always happens, man, probably once a week.

00:28:19.902 --> 00:28:32.980
Three weeks ago I was telling a husband and wife I don't remember what story it was, I was telling them, but I'm trying to make a connection really and they told me they had just got back from church and they said they loved the name.

00:28:32.980 --> 00:28:45.325
And then we started talking and they both were crying and I was crying and the way that I felt when I left their house I could never go out and use after that.

00:28:45.325 --> 00:28:46.835
I would never want to.

00:28:46.835 --> 00:28:48.936
That was the best feeling in the world.

00:28:48.936 --> 00:28:52.038
So to be able to see that happen over and over again.

00:28:52.038 --> 00:28:58.616
Or when a technician says, hey, I'm struggling with something, I might need some help, hey, what do you think about this?

00:28:58.616 --> 00:29:01.519
I want to be that guy that people can trust and go.

00:29:01.519 --> 00:29:08.500
Hey, if you need help with something, go see Billy, he can get you in the right direction, and if he can't, he probably knows somebody.

00:29:12.390 --> 00:29:26.621
I think we've got to call attention to this because in our own team meeting we do a biweekly project silos meeting and make sure everyone you know break down the silos and everyone's talking about the right things, asking the right questions, getting to know what's happening around us, and one of the things that came up was the question of magic moments.

00:29:26.621 --> 00:29:46.034
And one of the things that came up was the question of magic moments and in sales there's a belief across some, some groups of people, let's say, where we'll actually anchor pre what would we call this pre-articulated magic moments, where we're going to insert them strategically to cause an emotion.

00:29:46.034 --> 00:29:47.497
But that's not what I'm hearing here.

00:29:47.497 --> 00:29:49.681
That's not what I think this is.

00:29:49.681 --> 00:29:51.344
Joe, can you speak to that a little bit more?

00:29:52.111 --> 00:29:53.496
So realistically.

00:29:53.496 --> 00:30:04.163
There are some individuals that use the concept of what's known as a magic moment, where the effect of connection, of what Billy's saying, in an organic and genuine situation.

00:30:04.163 --> 00:30:22.643
People have studied and have tried to scientifically replicate a synthetic emotion and they're using certain lines which then can then create a sense of emotional connection which is good to get the sale until it's realized that it's superficial.

00:30:22.643 --> 00:30:38.017
So personally I don't believe in such things, simply just because the organic initial connection, if they're not buying because this is a real thing and we're really connecting, I don't want someone to like me because of who I'm not.

00:30:38.017 --> 00:30:48.577
I want them to love me for who I am and I want them to buy from me because they respect what I'm doing or, at the very least, if they don't respect me, because they know that I'm going to do the right job.

00:30:48.939 --> 00:30:49.359
That's right.

00:30:49.941 --> 00:30:50.663
You share that Billy?

00:30:53.794 --> 00:30:59.423
Yeah yeah, the feelings that get generated, they can't be scripted.

00:30:59.423 --> 00:31:01.792
I never even knew what offering options meant.

00:31:01.792 --> 00:31:05.301
Somebody asked me in October if I'd ever offered options before.

00:31:05.301 --> 00:31:08.891
It was like, actually, it was like mid September.

00:31:08.891 --> 00:31:11.336
I was like, what do you mean offer options?

00:31:11.336 --> 00:31:13.722
I see options online like stock trading.

00:31:13.722 --> 00:31:14.832
What are options?

00:31:14.832 --> 00:31:17.799
And they were like, oh man, you got to go check this out.

00:31:17.799 --> 00:31:21.757
You got to go do this like good, better, best bandaid, and I'm like, okay.

00:31:22.538 --> 00:31:29.299
So I'm looking at all this stuff and then now I'm going into people's houses and I'm offering these four options that I didn't.

00:31:29.299 --> 00:31:44.165
I didn't know you guys yet, and so I was sitting down at people's table trying to make this connection with them, you know, and I wasn't having these magic moments like you're talking about, because I was there trying to offer these options that I didn't know anything about.

00:31:44.165 --> 00:31:45.411
I had no training on offering them or nothing.

00:31:45.411 --> 00:31:47.212
I never had those moments for these options that I didn't know anything about.

00:31:47.212 --> 00:31:48.193
I had no training on offering them or nothing.

00:31:48.193 --> 00:31:48.773
I never had those moments.

00:31:48.773 --> 00:31:57.741
But now that I've gotten trained on the options and now that I don't have to worry about that, the whole reason I'm there is to make that connection at that table.

00:31:58.242 --> 00:31:59.364
And not only that, though.

00:31:59.364 --> 00:32:12.122
Like with our stuff, we have a membership, and with our membership those people are actually getting a different phone number than any other client gets, and they are.

00:32:12.122 --> 00:32:14.327
Our doors at empowered electric are open anytime for people.

00:32:14.327 --> 00:32:16.032
There's four of us here in recovery.

00:32:16.032 --> 00:32:25.559
I just broke some anonymities, but you know there's four of us here in this office that are in recovery and there's 150 behind empowered and recovery.

00:32:25.559 --> 00:32:27.323
Powered is not going to fail.

00:32:27.763 --> 00:32:31.092
Wow, I love that when your why is bigger than everyone's, why not?

00:32:31.092 --> 00:33:02.660
It's an amazing transformation because you know your shop being a central hub of health, emotional well-being, recovery almost creates an energy nexus where it's a consistent pull and it's almost like a magnetic effect where, once people know that the source and the healing and the intention to get better is there, it creates almost a vacuum towards it where everyone who wants to be similar draws towards it and everyone terrified of it runs away from it.

00:33:02.660 --> 00:33:08.140
So you are already purging your circles just by committing to your vision.

00:33:08.769 --> 00:33:10.073
You got it, man.

00:33:10.073 --> 00:33:25.443
It's so crazy how you just said that, because there's some people I don't know how to explain it, I don't know if I should put that on the air but there's some people that just can't stand the power or anything that we're standing for.

00:33:25.443 --> 00:33:27.757
That's because they can't stand themselves.

00:33:27.757 --> 00:33:32.459
And it's a very, very small number, right, and I love those people.

00:33:32.459 --> 00:33:38.178
I wish I could just sit down with them and talk with them and help them, if they just be their friend.

00:33:38.178 --> 00:33:43.234
But then there's like the other 99%, they're all just like.

00:33:43.234 --> 00:33:55.134
So this name that we have is already becoming like a staple name in our city, and I went out and spent good money on SEO One time fee.

00:33:55.134 --> 00:33:57.215
It's over Not paying them anymore.

00:33:57.215 --> 00:33:59.416
Number one on Google in the area.

00:33:59.416 --> 00:34:04.382
So, like empowered is, we're here to stay in this area.

00:34:04.382 --> 00:34:05.790
The phones are an issue now.

00:34:05.790 --> 00:34:06.351
Here to stay in this area.

00:34:06.411 --> 00:34:13.096
Their phones are an issue now, sweet, and feel free to go ahead and give a shameless plug to the name of that person.

00:34:13.096 --> 00:34:14.396
I'm sure they would appreciate that.

00:34:14.436 --> 00:34:17.480
Yes, oh my God, you guys have no clue.

00:34:17.480 --> 00:34:24.784
So my buddy, johnny Z maybe you'll see this, johnny is in recovery with me too.

00:34:24.784 --> 00:34:33.271
And he's like Billy, you got to talk with these guys, phil and Mike.

00:34:33.271 --> 00:34:33.914
I'm like, who are they?

00:34:33.914 --> 00:34:34.757
He's like they can do your SEO.

00:34:34.757 --> 00:34:35.438
They built sales teams with me.

00:34:35.438 --> 00:34:36.782
I'm like, okay, let me call them.

00:34:36.782 --> 00:34:39.829
So I ended up getting tied up with them and they're talking to me.

00:34:39.829 --> 00:34:44.478
They did this Jesus movement mission trips and all this stuff.

00:34:44.478 --> 00:34:47.282
So they're super faith-based guys too.

00:34:47.282 --> 00:34:48.224
And we connected.

00:34:48.224 --> 00:34:54.498
They're like, listen, if we don't get you on the first page of Google in six months, we'll give you all your money back in a thousand bucks.

00:34:54.498 --> 00:34:56.317
And I was like, well, I can't really beat that.

00:34:56.317 --> 00:34:58.016
We looked over their contract.

00:34:58.016 --> 00:34:59.135
It was like five pages.

00:34:59.135 --> 00:35:02.490
I was like, okay, let's sign it, let's pay them.

00:35:02.490 --> 00:35:08.101
So we paid them within three days of the site launch, march 8th.

00:35:08.101 --> 00:35:21.702
I could go back and look at the audit, but within three days we were number three on google electricians in claremont and so we would um, we just kept indexing, indexing for all kinds of things.

00:35:21.702 --> 00:35:26.353
They were showing us the audit all the time and you know, replacements was the number one index.

00:35:26.954 --> 00:35:31.199
So Gail, suiteai, bill and Mike.

00:35:31.199 --> 00:35:33.001
You guys are the best dude.

00:35:33.001 --> 00:35:34.461
I love you guys so much.

00:35:34.461 --> 00:35:44.835
They have like a chat with me and Casey and them too, and Maya and we're all in this chat together and every time we get a good review they're still handing a handle and all that.

00:35:44.835 --> 00:35:46.239
They're just like man.

00:35:46.239 --> 00:35:53.295
You guys have gotten so many reviews already.

00:35:53.295 --> 00:35:59.074
I don't know how you're doing this, but it's like we just ask every customer when we get done if they felt like we deserved a one or a five, and when they say five, we get them to leave us a review.

00:35:59.074 --> 00:36:02.219
So I love it.

00:36:02.219 --> 00:36:04.443
I absolutely love it you know it's good.

00:36:04.590 --> 00:36:05.873
you know when you talk about these moments.

00:36:05.873 --> 00:36:11.733
I know an episode is good when my cheeks hurt from smiling yeah, mine's great, and that's just one of those moments.

00:36:11.733 --> 00:36:12.635
You know what I mean.

00:36:12.737 --> 00:36:14.851
I'm hearing you, I understand where you're coming from.

00:36:15.233 --> 00:36:16.215
I love your mission.

00:36:16.215 --> 00:36:20.391
I love what you stand for, the people you're helping, the direction you're taking.

00:36:20.391 --> 00:36:21.931
It's really inspiring.

00:36:21.931 --> 00:36:28.896
And if this doesn't inspire someone, whoever you are listening to this right now I know this is hitting you.

00:36:28.896 --> 00:36:40.324
Let it sit with you, because I've been through it, he's been through it, and if we come out through the other side, even if we infect one life, who's listening to this, I know it's going to be worthwhile.

00:36:40.784 --> 00:36:44.626
And listen, if there's somebody that wants some help and you just go.

00:36:44.626 --> 00:36:51.873
Hey man, I just think I like this guy and, you know, I think I could trust him.

00:36:51.873 --> 00:36:53.460
You can absolutely trust me and you can reach out to me on Facebook.

00:36:53.460 --> 00:36:54.063
It's Billy Harper on Facebook.

00:36:54.063 --> 00:36:57.614
That's my personal page and just inbox me your number.

00:36:57.614 --> 00:37:04.331
I don't care if you're in Pennsylvania, ohio, texas, Idaho.

00:37:04.471 --> 00:37:04.911
Canada.

00:37:05.632 --> 00:37:06.192
Canada.

00:37:06.192 --> 00:37:09.735
Yeah, yeah, yeah, I didn't think about that.

00:37:09.735 --> 00:37:14.577
But yeah, I could actually you know, I'm even willing to come help.

00:37:14.577 --> 00:37:20.242
If you need help, I could get on a plane within probably two days of reaching out to me.

00:37:20.242 --> 00:37:27.891
I could come out there for a day, help you get into somewhere, or, if you felt comfortable, I could get somebody local to get to you also.

00:37:28.594 --> 00:37:31.561
When you win, we all win, brother, and that goes to everyone listening to this.

00:37:31.561 --> 00:37:33.695
So please do follow us.

00:37:33.695 --> 00:37:41.199
Tell a friend who needs to hear this episode, even if they're not an electrician, and they just need someone else who understands the recovery journey.

00:37:41.199 --> 00:37:45.594
Billy could be a great resource, especially if they haven't been introduced to the trades.

00:37:45.594 --> 00:37:53.570
Uh, god knows, we need more electricians on the world, in the world, um and and in saying that, when you win, we all win.

00:37:53.692 --> 00:37:57.880
Today's win of the week, we've actually got another bill, bill whiteman.

00:37:57.880 --> 00:38:00.771
I love bill whiteman too.

00:38:00.771 --> 00:38:18.670
Bill's been part of the program for a while started out bronze, upgraded to silver, and bill just had a moment where you know how we've said the only thing better than a that connection that billy's talking about here today and that you've talked about joe and then making the platinum sale and knowing this is all for a reason here.

00:38:18.670 --> 00:38:20.815
This is my people, these are my people.

00:38:20.815 --> 00:38:23.443
My vibe attract my tribe and they're now a member.

00:38:23.443 --> 00:38:25.500
Well, the only thing better than that is when you bring someone to your team and they're now a member.

00:38:25.500 --> 00:38:39.077
Well, the only thing better than that is when you bring someone to your team and they're able to create that same effect for you and expand on it, and that's what Billy's done, and his guy, liam, just closed his first opportunity call with an 11.5K platinum.

00:38:39.077 --> 00:38:42.530
That's great, isn't that sweet that's awesome.

00:38:43.192 --> 00:38:45.298
It really is Awesome, awesome.

00:38:45.298 --> 00:38:47.036
I was just talking to Bill earlier about that.

00:38:47.056 --> 00:38:47.117
We.

00:38:47.117 --> 00:38:47.418
That's awesome.

00:38:47.418 --> 00:38:48.784
It really really is Awesome, awesome.

00:38:48.784 --> 00:38:50.090
I was just talking to Bill earlier about that.

00:38:50.090 --> 00:38:58.719
We were high-fiving in class, because it's one of those moments where if you got an $11,000 sale or you get a platinum sale, it doesn't matter the ticket amount, but if you get a platinum sale, every one of us feels elated.

00:38:58.719 --> 00:39:10.557
But at the same time, if you're a business owner and you're the only one producing your sales, it almost can feel like a handcuff too, because if you're the only one who can do it, you'll never be free.

00:39:10.557 --> 00:39:15.030
Bill's win was that his technician was able to produce it.

00:39:15.030 --> 00:39:24.699
Theoretically, he could have been off that day and his team still would have generated forward moving momentum, with a customer who loves them and is going to refer them.

00:39:24.699 --> 00:39:28.572
That's a business owner's dream, having a team so empowered.

00:39:28.572 --> 00:39:29.215
Hey.

00:39:29.835 --> 00:39:32.041
Hey, I like that Nice.

00:39:32.041 --> 00:39:33.900
I think that's the key.

00:39:33.900 --> 00:39:35.349
You know like it's it's.

00:39:35.349 --> 00:39:38.179
It's real easy to jump in to SLE and go.

00:39:38.179 --> 00:39:41.420
Everybody has to do all this and it has to be done right now.

00:39:41.849 --> 00:39:47.610
This is not something that just happens overnight, and I know that it's it.

00:39:47.610 --> 00:39:52.342
The faster it happens, the more that we take on the information that you got to feed us, the better we're going to be.

00:39:52.342 --> 00:39:57.797
But I feel like SOE is not a six month commitment.

00:39:57.797 --> 00:40:03.411
By the way, clay, this is like something that has to stay committed to.

00:40:03.411 --> 00:40:11.242
That way, every time you get a, a new guy, you can throw them into the program right along with some of the alumni already been through a lot of stuff.

00:40:11.242 --> 00:40:15.896
And then we just have these recaps like hey, let's look at what we're doing here.

00:40:15.896 --> 00:40:17.460
Look at what we're doing here.

00:40:17.460 --> 00:40:20.432
Um, we weren't tracking kpis until.

00:40:20.432 --> 00:40:24.221
Um, we're not even yet we're actually in the process of that.

00:40:24.581 --> 00:40:31.655
So, trying to get right out of the gate, guys, last year I didn't know anything about any of this stuff.

00:40:31.655 --> 00:40:38.875
All I knew how to do was build a 200 amp service and install ev stations and stuff like that.

00:40:38.875 --> 00:40:40.097
I was not.

00:40:40.097 --> 00:40:45.351
This is, this is not like I'm an installer, but you know, I'm a good electrician.

00:40:45.351 --> 00:40:52.456
And then so for me to come in here and try to do all this stuff as a business owner now, it's really uncomfortable.

00:40:52.456 --> 00:40:54.054
It really really is.

00:40:54.054 --> 00:40:57.460
So it's a lot to take on and try to change at one time.

00:40:57.460 --> 00:41:10.672
So every day when I wake up I come in here and I just try to be the best version of Billy Growing and it's ever changing and taking on new information and changing the way something happens.

00:41:10.813 --> 00:41:16.891
Or you know, sle, what they've helped us with has helped us realize that there is a play.

00:41:16.891 --> 00:41:18.097
It has to be ran.

00:41:18.097 --> 00:41:26.204
We have to offer six options at every call and if you can't figure out how to build six options, I could build 12 options at every call.

00:41:26.204 --> 00:41:26.867
I'm good at it.

00:41:26.867 --> 00:41:38.538
But I understand some people struggle with that and just call me We'll go over why you only got four out of that and then basically, work done.

00:41:38.538 --> 00:41:44.106
Wrap up review five stars pretty simple.

00:41:44.106 --> 00:41:45.936
Once the play gets ran a little bit, it just becomes seamless.

00:41:45.936 --> 00:41:46.380
The guys are running.

00:41:46.380 --> 00:41:47.507
The play gets ran a little bit, it just becomes seamless.

00:41:47.507 --> 00:41:49.775
You know the guys are running the play and getting out there.

00:41:49.775 --> 00:41:51.539
I love it can.

00:41:51.659 --> 00:41:53.791
Can you just help me with something?

00:41:53.791 --> 00:41:54.954
This is live.

00:41:54.954 --> 00:41:58.304
You know we're auditing ourselves in this moment.

00:41:58.304 --> 00:42:01.753
Uh, essentially, I no one asked billy to say these things.

00:42:01.753 --> 00:42:08.958
Every time we have a client interview, they tell us what's going on in a way that we haven't heard it before, honestly, and it's always a compliment.

00:42:08.958 --> 00:42:32.565
We're always so blessed to have people like you, billy, on the show, even though I don't think we've really had someone like you with this big of a mission to just serve not just the people that we consider above us in their homes but I don't even want to use the word below but you treat everyone as an equal and share your story and just let them all be part of this movement.

00:42:33.086 --> 00:42:34.670
Yeah, I can't throw rocks, man.

00:42:34.670 --> 00:42:37.217
I live in a glass house and all the windows are busted out.

00:42:37.217 --> 00:42:39.021
Well, I can't.

00:42:39.021 --> 00:42:40.990
I can't throw rocks, man.

00:42:40.990 --> 00:42:43.494
I don't care who you are, what color you are.

00:42:43.494 --> 00:42:50.567
If you sound like you're from Philly or if you sound like you're from Alabama, it doesn't bother me, I just love everybody.

00:42:50.567 --> 00:42:51.668
You know.

00:42:51.668 --> 00:43:11.838
Ultimately, I would like to see empowered with a 40 to 60,000 square foot building with multiple grades and would like to have the engagement center, where it's a learning resource center, a homeless resource, where they can come in and do job you know, looking for jobs a food pantry, have an apprenticeship program.

00:43:11.838 --> 00:43:15.735
After three months in the treatment program they can level up and do an apprenticeship program.

00:43:15.735 --> 00:43:27.186
So that's a big vision, a really big vision, and you know how long it'll take to get that, but we're trying to the best we can, you know, to get there.

00:43:27.186 --> 00:43:29.650
It's, I have good people around.

00:43:29.771 --> 00:43:34.541
So I certainly believe you, and I hope that you'll include us in that.

00:43:34.541 --> 00:43:42.213
I hope that there's a way that we'll be able to contribute to that cause as well, because it's something that we can all get behind here and be a part of.

00:43:42.213 --> 00:43:54.739
I have a couple of hot burner questions, like that stove we were talking about earlier, if we can, and then I want to open the floor for you, billy, to share anything else that's on your mind or support for others.

00:43:54.739 --> 00:43:58.324
That's gone above and beyond what we maybe have talked about so far.

00:43:58.784 --> 00:44:18.677
Okay, when it comes to this business right now, what's the most challenging thing for you?

00:44:18.677 --> 00:44:24.699
That's causing you to need to do some of the exercises you shared today, and so for me to go in and go.

00:44:24.699 --> 00:44:29.081
I used to operate out of a bedroom at the house with my parents' house.

00:44:29.081 --> 00:44:38.525
Now I go to having this building and multiple new transits on the road and six employees and massive amount of bills that have to get paid.

00:44:38.525 --> 00:44:44.367
You guys know what it costs Five technical payrolls in a building and the transits.

00:44:44.367 --> 00:44:45.688
It's 60 grand a month.

00:44:45.688 --> 00:44:51.157
So that's before we even make any money, you know.

00:44:51.157 --> 00:44:57.094
So it's very expensive and it's uncomfortable, but we've far exceeded that number every month since we launched.

00:44:57.094 --> 00:44:58.780
We're on track.

00:44:58.780 --> 00:45:01.509
Yeah, we're tracking good right this month.

00:45:01.509 --> 00:45:03.052
Last month we already tracked it.

00:45:03.052 --> 00:45:05.980
We had a great month, good good.

00:45:10.190 --> 00:45:13.059
What are you most proud of with your team right now and how they're representing Empowered Electric.

00:45:13.972 --> 00:45:14.936
The way they treat people.

00:45:15.829 --> 00:45:20.474
That's a great answer, but is there any specific thing about how they're treating them that you feel?

00:45:21.818 --> 00:45:25.083
I don't know, I think I just got really I don't know.

00:45:25.083 --> 00:45:38.043
You would call it lucky, but I have some guys that care about people like I care, so for them to have you know the people call in and say that was the nicest man I've ever met in my life that came to my house today.

00:45:38.043 --> 00:45:40.117
That kind of stuff means a lot.

00:45:40.117 --> 00:45:55.621
Like for me to have those responses from people like I went to a customer's house to get some under the cabinet lighting and one of the uh, one of the wires fell down right where it came through the cabinet, the transformer, and one of the wires fell down.

00:45:55.621 --> 00:45:58.190
So I went back by there, that lady and her husband.

00:45:58.190 --> 00:46:06.795
They could not stop telling me thank you so much, your team was the best we've ever seen and he's a he's a general contracting company.

00:46:09.838 --> 00:46:15.972
Kind of stuff like that sets us apart and I want to continue to be the company that stands out.

00:46:15.972 --> 00:46:18.360
There's nobody in our area doing what we do.

00:46:18.360 --> 00:46:22.992
We have the ms company and the fgs companies and the big companies.

00:46:22.992 --> 00:46:26.057
I'm not going to say on youtube, but they're terrible.

00:46:26.057 --> 00:46:29.364
They're like a thousand dollars an hour and they're going.

00:46:29.364 --> 00:46:41.918
I I just got an eight thousand dollar panel replacement inside, outside panel replacement, where they gave somebody an eighty six thousand dollar price and told the lady they and the guy they needed to get their house rewired.

00:46:41.918 --> 00:46:43.501
The house is 12 years old.

00:46:43.501 --> 00:46:45.934
That kind of stuff irritates me.

00:46:45.934 --> 00:46:46.235
Man.

00:46:46.275 --> 00:46:58.021
Like there's so much crap going through this industry with the private equity companies, it's really kind of making me rethink where I want this business to head in five years from where I thought I was going to want it to head.

00:46:58.061 --> 00:47:01.315
A few years ago, you struck a chord there.

00:47:01.315 --> 00:47:10.039
Yeah, you struck a chord there, and I'm sure almost every single person listening to it is also shaking and scowling at the same time, because it's such a tangible emotion.

00:47:10.510 --> 00:47:11.856
They showed me their options too.

00:47:14.070 --> 00:47:17.030
Especially, and the thing is also it's why do we make options Like?

00:47:17.030 --> 00:47:20.541
Even the focus of the why we do what we do is very important.

00:47:20.541 --> 00:47:26.777
People can offer options with the intention of getting bigger sales, and that's fine.

00:47:26.777 --> 00:47:30.534
Offer options with the intention of getting bigger sales, and that's fine.

00:47:30.534 --> 00:47:33.545
But when that's the only thing and your only focus is getting more money, that's where it falls apart.

00:47:33.545 --> 00:47:39.342
There has to also be a level of humanity where you're like I just don't want to spend their money for them.

00:47:39.342 --> 00:47:45.143
If there was a justification for a $86,000 rewire, there should be every option in between.

00:47:45.143 --> 00:47:46.253
You know what I mean.

00:47:46.253 --> 00:47:54.152
And then, if you really do, I got to be able to put my head on my pillow and say this is justified, because if it's not, that's on my soul.

00:47:54.152 --> 00:47:55.596
You know what I mean.

00:47:55.596 --> 00:47:58.101
It's going to come back.

00:47:58.101 --> 00:47:59.083
I would make a bet.

00:48:00.130 --> 00:48:04.960
Sorry, I was just going to say I would make a bet because we have an episode coming up, guys, in the near few weeks.

00:48:04.960 --> 00:48:13.137
We're going through the circuit analyzer and the impact it's had on sales in our communities and I would bet you it has something to do with that device.

00:48:13.137 --> 00:48:14.561
What were you going to say, billy?

00:48:15.851 --> 00:48:21.530
I was just going to say they got a membership permitting everything $8,100.

00:48:21.530 --> 00:48:27.434
It's going to take six hours and they're going to be on their way and they are just like.

00:48:27.434 --> 00:48:29.219
I'm so glad we called you guys.

00:48:29.219 --> 00:48:34.181
Anyway, it doesn't matter what the cost of what their work was, though.

00:48:43.179 --> 00:49:00.318
But to know that they were so grateful that they ran across, because the fact that they thanked you after a presentation like this is actually a pause moment for all of our listeners, no matter who you represent or what your intentions are, because the idea behind options, as Joe said, is to be just that More choices, not less.

00:49:00.318 --> 00:49:08.905
And even if they provided options and then thanked you for yours after they were feeling that big P word pressured, yeah.

00:49:10.030 --> 00:49:16.360
Someone was trying to talk them into something and in my experience, those are the worst sales anyways, guys.

00:49:16.360 --> 00:49:27.001
So if you're hearing this and this is standing out as part of this episode when you talk someone into something, that's actually your most likely person to cancel or have buyer's remorse anyways.

00:49:27.001 --> 00:49:31.101
The best is to let them lead through the choice.

00:49:31.710 --> 00:49:34.539
I'm so glad that I went over there Sunday.

00:49:34.539 --> 00:49:40.951
This guy called Saturday morning frantic and the call came through the call flow Me.

00:49:40.951 --> 00:49:45.382
I grabbed it before the AI assistant grabbed it because I'm in front of her on the call flow.

00:49:45.382 --> 00:49:49.699
I'm glad I answered that call because he said can you come out today?

00:49:49.699 --> 00:49:54.099
And I was like, well, have an engagement this afternoon but I can probably come out in the morning.

00:49:54.099 --> 00:49:59.989
Sunday morning I had to go out there and I went out there and spent like two and a half hours with this guy.

00:49:59.989 --> 00:50:18.867
He was just so glad that I was willing to come spend some time with him on a Sunday and then he had a multiple questions for me later that night and then he had questions for me Monday and he paid his deposit Monday night at 11 o'clock and Tuesday we were already calling to try to get disconnect for an hour.

00:50:22.909 --> 00:50:23.150
And that guy.

00:50:23.150 --> 00:50:23.693
He sees how we stand out.

00:50:23.693 --> 00:50:25.659
Authenticity almost has a scent to it.

00:50:25.659 --> 00:50:37.378
Same as bullshit, where if you know that someone is doing things for the right reasons like even Bob Marley said it you can fool some people sometimes, but you can't fool all the people all the time.

00:50:37.378 --> 00:50:41.675
If you're not honorable, somewhere it will come out.

00:50:41.675 --> 00:50:51.503
So the fact that you're above board because of an ethical boundary is the thing that's actually going to make you more money than someone who's chasing the money in the first place.

00:50:51.503 --> 00:50:53.697
It's such an insane concept.

00:50:54.250 --> 00:50:57.541
My mentor said to me desperation is a stinky cologne.

00:50:57.541 --> 00:51:01.590
Don't wear it, billy.

00:51:01.610 --> 00:51:02.431
I wanted to ask you?

00:51:03.032 --> 00:51:06.396
how do you train your people to care so much?

00:51:06.416 --> 00:51:08.798
I'm going to ask you how do you train your people to care so much?

00:51:08.798 --> 00:51:12.103
Offer benefits, 401k, health and pay them really well.

00:51:12.103 --> 00:51:13.905
That's the first thing.

00:51:22.572 --> 00:51:26.208
But then when you find the right person or see the right person, god will let you know that's the right person.

00:51:26.208 --> 00:51:35.351
Interesting, so you're mentioning the right person, that kind of means I think what I'm reading into there is it's not necessarily that you train people to care, you hire caring people hire caring people.

00:51:35.911 --> 00:51:37.315
You can't train people to care.

00:51:37.315 --> 00:51:43.594
You teach skill, but you can't teach character that's right wonderful billy, we're near the end here.

00:51:43.715 --> 00:51:51.246
I want to give you an opportunity to share anything you want to help other electricians or other people in recovery.

00:51:51.246 --> 00:51:56.574
Whatever you think needs to be said that you're being called to say in this moment, here's your stage, brother.

00:51:56.574 --> 00:51:58.476
Is there anything else you want to share on this call?

00:51:59.490 --> 00:52:02.701
The constant thought of others and how we may better meet their needs.

00:52:03.731 --> 00:52:06.340
That's a really big thing that I think about all the time.

00:52:06.340 --> 00:52:08.811
You know what does that mean?

00:52:08.811 --> 00:52:12.442
Does it mean that we're standing behind our craftsmanship in a different way?

00:52:12.442 --> 00:52:15.817
Does it mean that we're offering healthier options?

00:52:15.817 --> 00:52:24.492
Does it mean that the girls are getting more questions answered by me throughout the day, if they have more questions, being more available for them?

00:52:24.492 --> 00:52:27.800
Does it mean, if the techs have more questions, that they can call me?

00:52:27.800 --> 00:52:36.500
But for the most part, everybody knows we're starting to settle in a little bit, but we're only three weeks with girls in the office.

00:52:36.500 --> 00:52:41.641
But everybody's kind of starting to figure it out on your own guys.

00:52:41.641 --> 00:52:44.179
You know the play, just run it.

00:52:44.179 --> 00:52:46.490
You don't have to call me for everything anymore.

00:52:46.490 --> 00:52:51.413
Now Billy's going to be able to go out and run some options and some plays himself.

00:52:51.413 --> 00:52:54.675
So that's a big statement though.

00:52:54.695 --> 00:52:58.416
The constant thought of others and how women better meet their needs.

00:52:58.416 --> 00:53:01.197
How can I serve at the highest level?

00:53:01.197 --> 00:53:05.159
Like if God was here right now, how would he serve my client?

00:53:05.159 --> 00:53:08.041
That's exactly how I look at it.

00:53:08.041 --> 00:53:13.684
So if God was to just say, hey, billy, I think you're falling short in your service a little bit.

00:53:13.684 --> 00:53:18.266
I want you to do me a favor Go sit over there and just have an out-of-body experience.

00:53:18.266 --> 00:53:27.590
I'm going to come, take over your body and I'm going to operate in your life for a couple months, whatever and I'm going to show you how to do this, and I could just sit back and watch.

00:53:27.590 --> 00:53:31.121
That's how I try to think, like how would God handle this situation?

00:53:31.121 --> 00:53:39.717
What would he be in this moment, right now, you know, and that really helps a lot with all kinds of scenarios, not just with business, but with life.

00:53:39.717 --> 00:53:44.735
Sometimes I just want to rip somebody's head off, but I don't have that in me.

00:53:44.735 --> 00:53:46.173
I'm not a rageful guy.

00:53:47.217 --> 00:54:01.442
I have a lot of patience, but, um, yeah, seeking direction and guidance is literally transcendent, and I don't know about you, joe, but it feels like a mic drop moment and a great way to end an awesome interview.

00:54:01.442 --> 00:54:11.724
Billy, we can't thank you enough for saying great things about us, for other things that have worked for you, but especially for helping others on your journey, to just serve.

00:54:12.431 --> 00:54:13.956
You guys really have a ministry.

00:54:13.956 --> 00:54:17.277
Whether you know it or not, you guys are actually doing your own ministry.

00:54:17.277 --> 00:54:29.628
I don't know if you've ever looked at it that way, but you guys are helping a lot of people, whether you know it or not, and so for us to work together and have the empowered in SLE and the empowered network.

00:54:29.628 --> 00:54:34.173
That means a lot to us and thank you guys for everything that you do for our team.

00:54:35.431 --> 00:54:36.534
Well, it's mutual.

00:54:37.336 --> 00:54:37.838
It's amazing.

00:54:37.838 --> 00:54:43.235
Honestly, I'm almost humbled in this situation because I wanted to give you the compliment and you left me speechless.

00:54:43.235 --> 00:54:46.454
I learned from the best, thank do we do in that?

00:54:46.454 --> 00:54:46.797
Moment.

00:54:46.797 --> 00:54:49.271
I learned from the best.

00:54:49.271 --> 00:54:49.773
Well, thank you.

00:54:50.293 --> 00:54:51.635
All right, guys, I'm going to close this out.

00:54:51.635 --> 00:54:55.161
If you were into this vulnerable episode, I've got great news for you.

00:54:55.161 --> 00:54:58.150
There's another one to follow and this was recorded.

00:54:58.150 --> 00:55:00.159
So wherever you heard this, please leave us a review.

00:55:00.159 --> 00:55:01.496
Leave some kind words for Billy.

00:55:01.496 --> 00:55:10.298
Reach out to Billy Harper on Facebook if you want to explore Empowered Electric or the empowerment journey in any way that he could help you.

00:55:10.298 --> 00:55:12.304
But we've also got another vulnerable episode coming up.

00:55:12.304 --> 00:55:26.672
Next week, while Joe's on holidays, we're going to introduce you guys to Jacob Dombek, our recent coach, who's joined us, still running his own company on the side, and Jacob's a hell of a guy with a hell of a vulnerable story too, and I just can't wait for this.

00:55:26.672 --> 00:55:28.114
We're so blessed.

00:55:28.114 --> 00:55:29.175
It's been such a journey.

00:55:29.175 --> 00:55:38.525
Thank you again, billy, and we're just happy to have all of you guys and see you grow with us for yourselves and for everyone around you.

00:55:39.130 --> 00:55:40.775
Thank you guys so much for having me on.

00:55:40.795 --> 00:55:42.280
It's truly our pleasure.

00:55:42.280 --> 00:55:49.175
May your roads be smooth, and may you all be blessed and that's a wrap for today's episode of the Million Dollar Electrician Podcast.

00:55:49.175 --> 00:55:53.780
We hope you're buzzing with new ideas that charge up to take your business to the next level.

00:55:53.800 --> 00:55:57.663
So don't forget to subscribe, leave a review and share the show with fellow electricians.

00:55:57.663 --> 00:56:01.050
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