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Hello and welcome to Electropreneur Secrets, the electrician podcast.
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We're here with you five days a week to help you master sales, simplify pricing and deliver premium level service.
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I'm your host, clay Neumeyer, with me, as always, joseph, the sales bot Lecani, and, if you guys haven't heard, on our last episode we talked about this and it's all the rage on Facebook in our group We've got a gen class coming up, may 31st nine to noon AM Eastern time.
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How do people get in this class, joseph?
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That's pretty sweet, I'm going to use put up a smoke signal, not just.
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All you got to do is just let us know that you're interested and we'll actually send you an invitation link, because this is by invitation only is in a situation where we're letting everyone in.
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We're only looking to work with people who are trying to aspire to be premium service providers and serve at the highest levels.
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Simple little application.
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You can access that on Facebook.
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If you're not part of our Facebook crew, part of that network, the electric group, please join us there.
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You can jump on Facebook and just search it.
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You can look up either the electrician podcast or electricpreneur.
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Today we've got something to help you out with the better understanding of your business, how things work in this world A little bit tied into manifestation and the attraction methods and a lot tied into your personal commitment to health, family and business.
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What we're talking about today is this problem and sometimes this benefit of your business being a mirror of you yourself and your relationships.
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Joseph, what do you think about this topic?
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God.
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It hits way too close to home.
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For way too many people, I can imagine.
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As we're saying, a business is a mirror.
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There are some people shaking their heads and thinking we're going to swipe right or we're going to turn up.
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We're going to switch to another podcast.
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For you guys who are still with me, let me explain why this is so important.
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When we're willing to look at our business and say how did I have a hand in creating this result?
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It is both humbling and horrifying when you're like, wow, I manifested this amazing thing and things are going great.
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It's also equally horrifying when you say, wow, things are really bad and I'm the one that allowed this to happen.
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I think this is an incredibly important topic to talk about and I can't wait to dig into it.
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Absolutely.
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I'm going to start by sharing a story from a client on the inside.
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Now without naming this fella today.
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We're super proud of him.
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If he's listening right now, he knows who he is, so we're bringing nothing but pride to this little story.
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But he didn't sign up right away.
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In fact, we were in chats for about a year, I think, before he ever did come to the inside track, but we always knew where he was headed Every time we met.
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The year prior.
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Last year, we kept coming to this.
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But I'm just not sure if I want this.
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I'm having trouble with my guys.
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There's no one really that wants the responsibility and we don't really have goals in our business right now.
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We're just unsure of what this looks like.
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This was for really good reasons for this client.
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I think they had a mentor in the past and something had happened with that mentor, unfortunately, but sometimes too, there's just seasons in life.
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Do you subscribe to this philosophy of seasons in life, joseph?
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I do, if anything, I actually believe even further, like I'll put a specific number behind it.
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I know for a fact that every seven years, every single cell in your body is different.
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Your allergies will change, your diet will change, your preferences will change, your interests will change, because you yourself become a different person.
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Life comes at you, but it's never coming for you.
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It's one of those things where it's a situation where life happens and that's okay, but it's what you do with those cards that you're dealt that really determines whether you're a winner or a loser.
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That was some.
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You just kick some knowledge there.
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That's crazy.
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Seven years, love that cycle, love that, love that.
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So in this, and what had happened for this individual is they did eventually say you know what, enough is enough.
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And they came on board and three almost now I guess it's four or four and a half months after that, we had a conversation, actually while I was at your place in New York, and he actually said this to me it's crazy, it's not something I said, it's not anything I did, I don't think.
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But all of a sudden, people are coming to me with their papers, they want to be signed apprentices.
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People are showing initiative, people are taking accountability.
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And I said to him at this point, I said we got to pause for a second.
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Is it okay if I tell you why?
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Because he didn't know, he legit didn't know.
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So I want to tell you why people are showing up now.
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Because you're showing up, because you took steps, because they know you're improving, because you've got goals now, because we're looking at the numbers now, the KPI, because we're doing these things and implementing processes.
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People see this is a mission we got to take serious right now and our leader is pulling this string.
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I've said that before.
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Right, you can't push a string across the table.
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It folds over itself.
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But you can pull it and it'll fall perfectly in line.
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Whether you looked back and told them to follow or not, a good crew will follow you.
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If you have that respect, if you have that trust and if you have those relationships with those staff, they will follow.
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Isn't that crazy?
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It's so true and actually really inspired something that came to mind.
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For any business owners out there who have maybe more than one employee, maybe you got a shop.
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Have you ever wondered when you think to yourself man, no one wants to ever clean this shop, no one ever takes care of it, no one ever does anything in this shop.
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I'm the only one doing everything right.
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The question I have for you is are you the one who's having to do anything or are you also neglecting it?
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The reason why I bring that up is can I talk about a personal story?
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Oh yeah, let's go.
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So when my partner and I we were running our shop, there was a situation where we felt that no one really had a lot of initiative to want to Maintain and clean that shop.
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It was like we always had this vision of having a storefront.
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It was one of those things we always wanted, so we worked really hard to get it.
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We built a lot ourselves and we grew a lot ourselves, but we felt like our employees weren't really taking care of it.
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And then I realized somewhere along the lines I said okay, well, are we the first ones in and do they currently see us doing it?
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And once we started getting in early and actually being the ones where we would say I'm gonna come in early and I'm gonna make the coffee for the team, I'm gonna come in early and I'm gonna make sure the toilets are clean, and they started seeing it get done For some reason.
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Miracle, if you would.
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People just started picking up brooms, electricians picking up rooms.
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Which is, we should tie them to the rocks, throw them in the water.
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If they drown, they weren't witches, and if they float, they were.
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Is that how that went?
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Yeah, literally it's almost like a Monty Python quote.
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It's like, well, if she Ways the same as a duck, then she's made out of wood and therefore she's a witch.
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Crazy logic.
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But the fact was, where I'm trying to get with this Was that when we started showing up and letting our team see that we believed in cleaning it and that we weren't just telling them that they had to clean it, it became an hour Vested interest compared to something they had to do.
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Yeah, I love that and I love that.
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Lead by example and there's so many examples of this we can think of Mm-hmm right, quite often.
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I know, guys, this is a tough market to find staff in the first place, yet we've got clients that are attracting new staff every week, right, and it's all over the country.
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So we know that there are differences and it begs the question what are the differences?
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I Can tell you from a mental standpoint.
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If we really step back and looked at the 30,000 foot view, we're gonna ask the question is this someone I want to work for?
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Is this ship headed in a direction that I feel safe and secure about and solves my desires and my esteem and my self actualization?
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Mm-hmm, aren't those important questions to ask.
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What do you think?
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Literally like I'm going through it and actually you made me think of something else.
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Can I jump into that as well?
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That's all about guys.
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None of this is pre rehearsed, pre rehearsed or just rehearsed.
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There's very English questions, as many as I love it, no, but we got rid of the fancy shit.
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We just show up, live every day and have thorough conversations about what we know, what we've experienced, in an effort to help you guys.
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So here we go Joseph, kick it so I know that this is something that I've seen in the past and I always had a lot of respect for it where a lot of people who run businesses they have a lot of background, they have a lot of knowledge, but how often is that knowledge communicated?
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Like there are some of us that get involved in real estate, there are some of us that involved in mutual funds or index funds and retirement plans and IRAs, and it's good to have that knowledge.
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But the question I have for you is are you taking the time to educate your team on Finance so that they can feel secure enough to grow within your organization?
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So, like, when we say that our business is a mirror of ourselves and our employees are struggling financially, what does that say about our understanding of finance and our understanding of business, let alone our Interpersonal skills in knowing how to communicate that to people?
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Doesn't that also reflect?
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absolutely, and I want to offer a contrast to that.
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If you're currently running a business and you're not holding yourself financially responsible, Mm-hmm.
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Even if they don't know the books.
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Do you believe that that is communicated outward and that people get the sense that's happening in a business?
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Yeah and yeah in a huge way.
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I mean, everyone's experienced this before.
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Right, actually even saw a meme about it the other day when someone the boss is sitting in a truck right and he forgets to order the material and Literally what he does is he says always be the hero, don't ever take blame, gives the guys off and they're like oh well, you don't worry about you guys been working so hard, you have a great day, go ahead.
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And then it calls the customer.
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He's like yeah, I got to take all my guys to a notion class.
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Yeah, you wouldn't believe, all day I got taken.
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But the point was is Bob Marley said, you can fool some people some of the time, but you can't fool all of the people all of the time.
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And if your shit isn't in order, someone's gonna smell it like that.
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But even I mean, we keep going down the rabbit hole here, but even your clients.
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As they say, desperation is a stinky cologne.
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So, again right, look good, feel good, present Well.
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Mm-hmm many iterations of that little quote.
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But when you look good, when you feel good, you look better.
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When you look better, you're more confident.
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Mm-hmm.
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So even your personal hygiene and how you're managing your health.
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Let me ask you this then move this on.
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Would you be more attracted to someone who was routinely going and exercising and and Manicuring themselves and taking care of their hygiene, even as a client or a potential staff?
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Yeah, I mean that would make sense.
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I mean like an attraction is a multi, multi thing, and I don't want to say in the wrong context, but when I look at an employee and I say, all right, I've got two people, like I've had people show up to interviews in sweatpants, one guy literally said I just roll out of bed.
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But man, I am present and I'm like dude, you could have lied.
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He had dandruff all through his hair and his, he was all greasy and he didn't shave and he had a grateful dead t-shirt.
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So he like, yeah, you're right.
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At a certain point you're like show up and how you show up matters more than if you even show up.
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And this ties in brilliantly with advice you gave one of our clients, you gave personally, about our Apex attraction model.
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And even just how are you showing up to the supply house, A place where other electricians congregate, no doubt right when you're at the wholesaler?
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What do you look like?
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Is it different than everyone else or is it just the same?
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Is it sweatpants, grateful dead t-shirt and a beard that's a week overdue?
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Yeah, because you're right.
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One of the biggest things that comes away from that is we all say that we can't find anyone right?
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We're all like no one wants to work, right?
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Okay, we're speaking from someone who's 32, I guarantee people in our generation do want to work, but we've got some concerns that we got to work through.
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I get that.
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I get it.
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But the factor is is, if we're all fighting for the same people but none of us are willing to stand out, then why are we complaining that they can't find us?
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You go to the supply house.
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Everyone's got their torn jeans or their dirty dickies or they've got like a company sweatshirt that's seen their share of addicts overgrown beard, you're looking unhappy, you smell like a cigarette, but everyone else looks like that too.
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And then we walk in button down shirt matching pants match or boots match our belt.
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There's clean under our nails, we're clean shaving, I mean.
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Luckily I don't have to worry about it too much.
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But the fact is, is that the rest of us we're clean, shaving ready to go?
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If there's anyone that wasn't attracted to that style of company before and they see you coming in every day, smiling, whistling, thinking it's a great day, wouldn't they start having that itch.
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What's going on with this?
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team.
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You know what.
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You asked a question and it's like, in fact, it's more of a statement.
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At this point, where are the people that want to work?
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I think it begs the question where are the people that want to work for you?
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No one's going to finish this episode.
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There's so much gravity and holding a mirror up to ourselves.
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Guys, I know, done it.
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That's one of the all star qualities.
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In our Apex attraction, we identified this what's the acid test for an all star?
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They love to be measured right.
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All star.
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Come to you and do a self evaluation before you ever got there, knowing what went wrong, and go ah, joe, I didn't do it, even me.
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Today we're talking about our own KPI earlier.
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Where did I tell you Yesterday we had our KPI set.
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I didn't get mine done.
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I need you to know that, because I do measure, because I do care.
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Every all star has that quality.
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They do care Right.
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So how do we attract people like that?
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You got to look the part.
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All star doesn't want to be on a sinking ship.
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Of course not.
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I mean, no one wants to be the rat.
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We all want to be the person that is growing in an environment where we can thrive.
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No one ever wants to feel like they're tied to a sinking ship, because even the rats will scurry away.
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They'll swim, they'll like screw this, I'm not staying on this ship, I'd better off swimming and getting on a raft somewhere.
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So you've got to look the part, as Clay said, and so when we talk about a mirror, I actually would like to bring up an analogy of an actual mirror.
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Imagine you guys are in a snow white, is it no?
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Snow white story.
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No, I was going to say.
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The thing is is that when you're a mirror on the wall?
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I had to be thinking for a second.
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Yeah, I took it.
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Yeah, I got clever there, sorry.
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That's okay.
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So, when you're in a mirror and you want to say what could you do?
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Do I look the part?
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What I'd want you to do is imagine, don't even get yourself ready more than you normally would, and I want you to go and actually look at yourself in the mirror and, if you can, take a candid snapshot.
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The reason being is that if you take a next day and you say I'm going to shave, I'm going to clean my uniform and I'm going to smile, and you take a candid snapshot, now you'll find that just between the two people same person, same uniform, maybe, but just holding your shoulders back, chest up, full smile, confidence in your eyes that is the person that only your employees see and they're like yeah, that's a leader I want to rally behind.
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But it's also the people that your customers are like man, this guy's got to shit together.
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You wouldn't show up looking like if you didn't know what you had.
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Yeah, for sure.
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And just to be clear, it's well known that many of us have some confidence issues.
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We don't like the sound of our own voice.
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I don't do you.
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I try not to listen to it, but it's one of those things where it is what it is.
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I hear you differently, you hear me differently than I hear myself, and likewise it's just.
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It seems to be an alien.
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Everyone a little bit, and quite often we're the biggest critics of our own looks too.
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So this mirror exercise isn't for you to nitpick it yourself, but we all have a level up Fresh haircut right.
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Flossed teeth, cigarette, stale smell around you tucked in.
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Got your uniform on clean, no wrinkles, right, clean, shaven, as you said, even if it's styled at least clean, not overbearing.
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That's a level up for every one of us, no matter what you look like.
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Exactly.
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And if I can add something to that, do it like when I was still smoking like cigars, I loved the smell of tobacco, like I truly, truly loved the smell.
00:18:47.955 --> 00:18:49.521
If I could award it as a cologne, I would have.
00:18:49.521 --> 00:18:55.301
But the question that I realized, or the statement that I realized, was I'm in the minority.
00:18:55.301 --> 00:19:01.660
There are so few people who are like, yes, old cigar smell, that's what I want more of.
00:19:01.660 --> 00:19:03.284
I want to get close to that guy.
00:19:03.284 --> 00:19:11.106
I loved it, I thought it was a good thing, but when I stopped smoking I realized that more people wanted to talk to me.
00:19:11.106 --> 00:19:21.134
So, guys, just realize that how you look also has to be through the lens of would other people look at me the way I'm looking at me?
00:19:21.134 --> 00:19:21.748
Definitely.
00:19:21.921 --> 00:19:22.281
Definitely.
00:19:22.281 --> 00:19:23.222
I love that.
00:19:23.222 --> 00:19:28.803
I want to dive a little bit deeper here and really get on a bit of a passionate note.
00:19:28.803 --> 00:19:32.071
Let's see how this goes with my man cold going here, guys.
00:19:32.071 --> 00:19:33.566
So good, rocket.
00:19:33.566 --> 00:19:34.854
You ever heard the expression?
00:19:34.854 --> 00:19:35.799
You reap what you sow.
00:19:36.961 --> 00:19:37.122
Yeah.
00:19:37.943 --> 00:19:48.642
Is it that crazy to imagine that the miracle of life is what happens after you sow the seed the seed turns to a tree.
00:19:48.642 --> 00:19:52.605
I don't know how I can't make a seed turn to a tree.
00:19:52.605 --> 00:19:58.310
All I know is that if I dig the hole, put it in fertile soil, come back and give it tender, loving care every day.
00:19:58.310 --> 00:20:01.354
With a little bit of water, a little bit of sun, a tree will grow.
00:20:01.354 --> 00:20:03.756
How tall will the tree grow?
00:20:05.221 --> 00:20:06.424
I mean realistically.
00:20:06.424 --> 00:20:11.257
I mean my brain is trying to tell you soil content, growth height, active water.
00:20:11.257 --> 00:20:12.319
Like that's my brain going.
00:20:12.740 --> 00:20:13.582
Let me simplify it.
00:20:13.582 --> 00:20:19.472
A tree will always grow to its potential to reach the sun and the environment that it has.